Questions
Jordan Kivley
Recent Posts
Q: Like most Recreation marketing departments, I put out a marketing report to our Board of Commissioners every month. I would love to come up with a neat dashboard to show measurement of our accomplishments & ROI but, I don't even know where to begin. We are a small marketing..
Q: I am looking for a Customer Service Certificate Program to deliver to our college staff. We are looking to develop a “Customer Service Academy” and a “Leadership Academy” for staff and supervisors. Hope you can help.
Q: We are finding that the mail in registration form in our catalog is only generating a few dozen registrations annually. We have two schools of thought 1. Eliminate it in the catalog and use the space for more promotions 2. We have a problem and should be generating more mail..
Q: Developing a policy on CEU's here at CSM. I'm looking to outline what type of courses earn CEU's and which courses don't. Do you have anything to assist me?A: Here is what we know about CEU’s:There are many different processes for determining whether the content of a course..
