Q: We are trying to change our Customer Satisfaction Survey process (class evaluations) and to add periodic surveys to elicit broader program feedback. Currently our class surveys are hard copy, then someone has to collect and type up all the feedback and the instructor as well..
Questions
Q: At our school we are being asked to create a survey for several departments. I can see that you have several resources like the book on needs assessment and the webinar. I wondered about if the webinar is available at this point. Also is there any other conversations about..
Q: Do you have good examples of survey questions? We’re sending out a survey and I want to ask our best customers for classes they’d like to try in the winter/spring session. A: We can give you some information on survey questions, but it would be helpful to have a little more..