Q: please send me any information you have about Customer Management tools and Customer Service Training. I have a particular staff member who is more data driven than customer service driven so we are looking at ways to train her to understand the data implications of good CS.
Questions
Q: What kind of information / resources can LERN provide me regarding the trend in pay rates for contract trainers in educational settings in areas like customer service, team building, management development, etc.A: Here is a response from Julia King-Tamang, LERN's leading..
Q: The Rose State continuing education program has provided very popular aquatics classes and related swimming programs for years. The pool, however, is in a state of disrepair, and this summer will be closed for at least eight weeks for remodeling. During that time, scores – if..
Q: I am wondering if LERN has information about phone numbers ... For example, is it good to have one main number for various programs or 4-10, for the different sites and programs, is there any research that suggests one main number is best? Is it best to talk with a real live..