Questions

Registration Fee

Sep 13, 2019 8:03:56 PM
by Jordan Kivley |

Q: Is there a standard formula that LERN uses for a per hour registration fee for types of courses? For example, charging students $25 per contact hour for professional development courses and $10 per contact hour for personal enrichment. I’m trying to get at a threshold for..

Last Minute Registrations

Feb 20, 2019 5:39:04 PM
by Jordan Kivley |

Q: We are looking for some direction on how to handle last minute registrations. We seem to have quite a few just before a course begins.

Classes Held Aside For Online Registration

Feb 14, 2019 4:06:05 AM
by Jordan Kivley |
Q: Regarding 'online registration', what is the recommended percentage of classes held aside for online registering?  Is there a formula to use to figure this out per class or is it a total used across the board? A: LERN does not recommend holding space aside for online..

How To Generate More Mail In Registrations

Nov 10, 2018 1:16:42 AM
by Jordan Kivley |

Q: We are finding that the mail in registration form in our catalog is only generating a few dozen registrations annually. We have two schools of thought 1. Eliminate it in the catalog and use the space for more promotions 2. We have a problem and should be generating more mail..

Credit Card Fees

Aug 18, 2018 10:07:36 AM
by William Draves |

Q: Our district is moving towards passing credit card fees onto our students/clients. Do you have any specific feedback on this regarding effects on enrollment from other programs who have done this?

Registration Times

Jun 20, 2018 3:44:31 AM
by Jordan Kivley |
Q: I’m wondering if you have any research registration start dates in relation to when a catalog drops. Should registration be open as soon as customers receive their catalog? Should there be a lag time, so that everyone receives it at the same time and has equal chance to..

Promotion Costs

Jun 12, 2018 1:10:27 AM
by Jordan Kivley |
Q: We have an opportunity to partner with a local Arts council to provide registration and marketing services only to their instructors. Our program would not hire the instructors and offer the courses as our own, but we would publish them in our schedule and take registration..

Registration Protocol

Jun 11, 2018 11:29:28 PM
by Jordan Kivley |

Q: I have a question in regards to registration and best practices.  This is the process we currently use- Catalog is sent out and at that time we only accept registration by mail (no phone, no walk-in) On specific date (approx. 2 week after catalog has been sent out) we process..

Registration Form

May 24, 2018 9:18:07 PM
by Jordan Kivley |
Q: I wondered about something and wanted to see what your thoughts are. Are programs still using a full page for a registration form? We have transitioned to online registration and while I know we don’t want to eliminate the mail in option I don’t really want to use a full page..

Registration Deadline Data

May 22, 2018 11:15:42 PM
by Jordan Kivley |

Q: We’ve been having ongoing discussions about the pluses and minuses of having published course registration deadlines and we are looking for any data that could help us make an informed decision. Does LERN have any data on this subject?

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