Q: We have a question about what is the recommended percentage to offer for new classes and the acceptable rate of cancels for each session?A: LERN recommends that you offer around 20% new classes each term and that you not exceed 30%. The reason is that new courses have a much..
Questions
Q: If the ideal cancellation rate of classes is 15 t0 20%, should we expect that 15 to 20% of our income should also go to refunds? They are asking because their cancellation rate is at 35% but their refund percentage is only 12%. A: When you say the refund percentage is 12%, do..
Q: we are looking at offering a certification program that will consist of 9 individual courses. The timeline of the program will run from September through December and will consist of a total of 29 Hours.We have offered this certification program in the past but the courses..