---
title: Courses That Earn CEUs
description: How to develop a policy on which courses earn CEUs and which don't
---

[LERN Club Sign-In](http://beta.lern.org/club/)

[![lern-logo.png](https://blog.lern.com/hubfs/June-folder/lern-logo.png "lern-logo.png")](http://lern.org)

**

# Questions

# Courses That Earn CEUs

Nov 10, 2018 1:12:18 AM

 by Jordan Kivley |

**Q: **Developing a policy on CEU's here at CSM.  I'm looking to outline what type of courses earn CEU's and which courses don't.  Do you have anything to assist me?

**A: **Here is what we know about CEU’s:

There are many different processes for determining whether the content of a course warrants awarding CEUs. In some instances, professional associations specify the requirements that courses must meet to qualify for the profession's acceptance of the CEU. Thus, you might determine that the content is adequate, but the organization that requires the CEUs may have different criteria. If you are serving specific professional groups, e.g., nurses, you should determine the criteria required by the certifying organization for CEUs and develop your evaluation form based on that.

Most organizations do not have specific requirements. The International Association for Continuing Education and Training has developed the "standard" for CEUs. This information might help you develop a form or checklist that will serve your needs. The reality is that most institutions set their own standards, and award CEUs based on the amount of instructional time.

Anyone can offer a CEU. The question is, who will accept that CEU as valid? If a company offers CEUs for internal training, then that company obviously will accept that CEU as proof of continuing education. It may not be accepted elsewhere. So, the issue becomes whether the entity requiring the training accepts the CEU as valid. In this case, it is valid for employees of the company, and possibly for others.

Some professions require that CEUs meet specific standards of their profession. Nurses, for example, must earn their CEUs from providers that have been approved by their professional association.

IACET has established standards for CEUs, but these are not universal standards. What’s more, IACET does not “own” the term, CEU, so they have no control over the quality of CEUs offered by other institutions. They basically have influence only on IACET members. What this means is that all CEUs are not created equal, and the bottom line is that if an individual’s organization will accept the CEU as valid, then it is valid for that instance.

Some professions might NOT accept some CEUs. Even if they meet IACET standards. They may have their own unique requirements for training within their profession.

An organization or institution does not have to be an IACET member in order to grant CEUs. LERN offers CEUs, but is not an IACET member, for example. It is questionable whether membership in IACET actually increases the perception of value of the CEU by people seeking continuing education. It is more likely that if their institution or organization will accept the CEU, then that’s all that is of concern.

LERN, as you probably know, has introduced the ILU, International Learning Unit. Whereas CEU awards are frequently based on "seat time," and have no evaluative component, ILUs include both instruction and assessment. To earn an ILU or a fraction of an ILU, students must pass a quiz with 80% correct answers to demonstrate mastery of the content that has been presented. In the information age, the measure of one CEU for 10 hours of instruction is no longer appropriate because seat time is not equivalent to competency.

A committee of LERN Leaders developed the International Learning Unit, or ILU as an outcomes-based standard - a legitimate alternative to the time-based CEU which we feel has outlasted its usefulness in that it does not measure actual learning/outcomes.

As you know, there is a growing issue with regulatory bodies over the measurement of learning. The ILU moves the measurement of learning and knowledge from time - whether seat time or online time (practically impossible to measure) - to measurable learning outcomes. In the process, it gives the regulatory body MORE control over the continuing education results.

The most important part about an International Learning Unit is that it is competency based. In order to obtain points for the system, one must achieve 80% mastery on five (5) content items which would equal .05 ILU’s. An 80% score on a 50-content item quiz would equal one (1) ILU. This is beneficial to institutions that provide the learning because it confirms that the learning is now based on achievement and knowledge. It is beneficial to the student because the ILU shows mastery and competency in a particular area of study. Finally it is beneficial to the accepting body or board because it shows mastery in obtaining the information taught.

### Posts by Tag

- [Marketing (34)](https://blog.lern.com/member-questions/tag/marketing)
- [brochures (29)](https://blog.lern.com/member-questions/tag/brochures)
- [continuing education (26)](https://blog.lern.com/member-questions/tag/continuing-education)
- [brochure distribution (22)](https://blog.lern.com/member-questions/tag/brochure-distribution)
- [print brochure (21)](https://blog.lern.com/member-questions/tag/print-brochure)
- [brochure mailing (20)](https://blog.lern.com/member-questions/tag/brochure-mailing)
- [pricing (19)](https://blog.lern.com/member-questions/tag/pricing)
- [Instructor pay (16)](https://blog.lern.com/member-questions/tag/instructor-pay)
- [course enrollment (15)](https://blog.lern.com/member-questions/tag/course-enrollment)
- [LERN Benchmarks (14)](https://blog.lern.com/member-questions/tag/lern-benchmarks)
- [catalog (14)](https://blog.lern.com/member-questions/tag/catalog)
- [surveying (14)](https://blog.lern.com/member-questions/tag/surveying)
- [course evaluations (13)](https://blog.lern.com/member-questions/tag/course-evaluations)
- [Registration (11)](https://blog.lern.com/member-questions/tag/registration)
- [contract training (11)](https://blog.lern.com/member-questions/tag/contract-training)
- [certificate programs (10)](https://blog.lern.com/member-questions/tag/certificate-programs)
- [enrollments (10)](https://blog.lern.com/member-questions/tag/enrollments)
- [instructor compensation (10)](https://blog.lern.com/member-questions/tag/instructor-compensation)
- [pay rates (9)](https://blog.lern.com/member-questions/tag/pay-rates)
- [promotional strategies (9)](https://blog.lern.com/member-questions/tag/promotional-strategies)
- [staffing (9)](https://blog.lern.com/member-questions/tag/staffing)
- [catalog design (8)](https://blog.lern.com/member-questions/tag/catalog-design)
- [continuing education trends (8)](https://blog.lern.com/member-questions/tag/continuing-education-trends)
- [customer survey (8)](https://blog.lern.com/member-questions/tag/customer-survey)
- [programing (8)](https://blog.lern.com/member-questions/tag/programing)
- [catalog mailing (7)](https://blog.lern.com/member-questions/tag/catalog-mailing)
- [certification (7)](https://blog.lern.com/member-questions/tag/certification)
- [community survey (7)](https://blog.lern.com/member-questions/tag/community-survey)
- [course fee (7)](https://blog.lern.com/member-questions/tag/course-fee)
- [finances (7)](https://blog.lern.com/member-questions/tag/finances)
- [mailing list (7)](https://blog.lern.com/member-questions/tag/mailing-list)
- [promotion (7)](https://blog.lern.com/member-questions/tag/promotion)
- [Trends (6)](https://blog.lern.com/member-questions/tag/trends)
- [mailing schedule (6)](https://blog.lern.com/member-questions/tag/mailing-schedule)
- [needs assessment (6)](https://blog.lern.com/member-questions/tag/needs-assessment)
- [online course (6)](https://blog.lern.com/member-questions/tag/online-course)
- [strategic planning (6)](https://blog.lern.com/member-questions/tag/strategic-planning)
- [Price breaks (5)](https://blog.lern.com/member-questions/tag/price-breaks)
- [advertising (5)](https://blog.lern.com/member-questions/tag/advertising)
- [catalog distribution (5)](https://blog.lern.com/member-questions/tag/catalog-distribution)
- [class prices (5)](https://blog.lern.com/member-questions/tag/class-prices)
- [contract trainers (5)](https://blog.lern.com/member-questions/tag/contract-trainers)
- [costs (5)](https://blog.lern.com/member-questions/tag/costs)
- [data analysis (5)](https://blog.lern.com/member-questions/tag/data-analysis)
- [instructors (5)](https://blog.lern.com/member-questions/tag/instructors)
- [job description (5)](https://blog.lern.com/member-questions/tag/job-description)
- [mailing frequency (5)](https://blog.lern.com/member-questions/tag/mailing-frequency)
- [marketing trends (5)](https://blog.lern.com/member-questions/tag/marketing-trends)
- [non credit (5)](https://blog.lern.com/member-questions/tag/non-credit)
- [pay (5)](https://blog.lern.com/member-questions/tag/pay)
- [payment structure (5)](https://blog.lern.com/member-questions/tag/payment-structure)
- [pricing principles (5)](https://blog.lern.com/member-questions/tag/pricing-principles)
- [program development (5)](https://blog.lern.com/member-questions/tag/program-development)
- [refund (5)](https://blog.lern.com/member-questions/tag/refund)
- [tuition pricing (5)](https://blog.lern.com/member-questions/tag/tuition-pricing)
- [websites (5)](https://blog.lern.com/member-questions/tag/websites)
- [Instructor contracts (4)](https://blog.lern.com/member-questions/tag/instructor-contracts)
- [budgeting (4)](https://blog.lern.com/member-questions/tag/budgeting)
- [cancellation rates (4)](https://blog.lern.com/member-questions/tag/cancellation-rates)
- [community colleges (4)](https://blog.lern.com/member-questions/tag/community-colleges)
- [community education (4)](https://blog.lern.com/member-questions/tag/community-education)
- [community needs (4)](https://blog.lern.com/member-questions/tag/community-needs)
- [customer service (4)](https://blog.lern.com/member-questions/tag/customer-service)
- [discounts (4)](https://blog.lern.com/member-questions/tag/discounts)
- [evaluations (4)](https://blog.lern.com/member-questions/tag/evaluations)
- [generational marketing (4)](https://blog.lern.com/member-questions/tag/generational-marketing)
- [marketing cost (4)](https://blog.lern.com/member-questions/tag/marketing-cost)
- [new courses (4)](https://blog.lern.com/member-questions/tag/new-courses)
- [one-year business plan (4)](https://blog.lern.com/member-questions/tag/one-year-business-plan)
- [online registration (4)](https://blog.lern.com/member-questions/tag/online-registration)
- [pay scale (4)](https://blog.lern.com/member-questions/tag/pay-scale)
- [programs (4)](https://blog.lern.com/member-questions/tag/programs)
- [promotion pricing (4)](https://blog.lern.com/member-questions/tag/promotion-pricing)
- [summer camps (4)](https://blog.lern.com/member-questions/tag/summer-camps)
- [workforce development (4)](https://blog.lern.com/member-questions/tag/workforce-development)
- [budget (3)](https://blog.lern.com/member-questions/tag/budget)
- [cancelled classes (3)](https://blog.lern.com/member-questions/tag/cancelled-classes)
- [ceu (3)](https://blog.lern.com/member-questions/tag/ceu)
- [class cancelation (3)](https://blog.lern.com/member-questions/tag/class-cancelation)
- [community courses (3)](https://blog.lern.com/member-questions/tag/community-courses)
- [course instructor (3)](https://blog.lern.com/member-questions/tag/course-instructor)
- [credit programs (3)](https://blog.lern.com/member-questions/tag/credit-programs)
- [customer loyalty (3)](https://blog.lern.com/member-questions/tag/customer-loyalty)
- [declining enrollment (3)](https://blog.lern.com/member-questions/tag/declining-enrollment)
- [email marketing (3)](https://blog.lern.com/member-questions/tag/email-marketing)
- [emarketing (3)](https://blog.lern.com/member-questions/tag/emarketing)
- [enrollment goals (3)](https://blog.lern.com/member-questions/tag/enrollment-goals)
- [enrollment history (3)](https://blog.lern.com/member-questions/tag/enrollment-history)
- [enrollment rates (3)](https://blog.lern.com/member-questions/tag/enrollment-rates)
- [enrollment trends (3)](https://blog.lern.com/member-questions/tag/enrollment-trends)
- [guidelines (3)](https://blog.lern.com/member-questions/tag/guidelines)
- [lifelong learning programs (3)](https://blog.lern.com/member-questions/tag/lifelong-learning-programs)
- [open enrollment (3)](https://blog.lern.com/member-questions/tag/open-enrollment)
- [organizational support (3)](https://blog.lern.com/member-questions/tag/organizational-support)
- [postcards (3)](https://blog.lern.com/member-questions/tag/postcards)
- [price (3)](https://blog.lern.com/member-questions/tag/price)
- [production (3)](https://blog.lern.com/member-questions/tag/production)
- [program professional (3)](https://blog.lern.com/member-questions/tag/program-professional)
- [revenue percentage (3)](https://blog.lern.com/member-questions/tag/revenue-percentage)
- [revenue targets (3)](https://blog.lern.com/member-questions/tag/revenue-targets)
- [sales (3)](https://blog.lern.com/member-questions/tag/sales)
- [sales team (3)](https://blog.lern.com/member-questions/tag/sales-team)
- [social marketing (3)](https://blog.lern.com/member-questions/tag/social-marketing)
- [social media (3)](https://blog.lern.com/member-questions/tag/social-media)
- [staffing structure (3)](https://blog.lern.com/member-questions/tag/staffing-structure)
- [survey questions (3)](https://blog.lern.com/member-questions/tag/survey-questions)
- [webinars (3)](https://blog.lern.com/member-questions/tag/webinars)
- [Employee vs Independent Contractor (2)](https://blog.lern.com/member-questions/tag/employee-vs-independent-contractor)
- [FERPA (2)](https://blog.lern.com/member-questions/tag/ferpa)
- [Impact of community programs (2)](https://blog.lern.com/member-questions/tag/impact-of-community-programs)
- [Programming (2)](https://blog.lern.com/member-questions/tag/programming)
- [Sales professional (2)](https://blog.lern.com/member-questions/tag/sales-professional)
- [assessment questions (2)](https://blog.lern.com/member-questions/tag/assessment-questions)
- [catalog format (2)](https://blog.lern.com/member-questions/tag/catalog-format)
- [certificate pricing (2)](https://blog.lern.com/member-questions/tag/certificate-pricing)
- [ceu guidelines (2)](https://blog.lern.com/member-questions/tag/ceu-guidelines)
- [class cancellation (2)](https://blog.lern.com/member-questions/tag/class-cancellation)
- [class development (2)](https://blog.lern.com/member-questions/tag/class-development)
- [classes (2)](https://blog.lern.com/member-questions/tag/classes)
- [colleges (2)](https://blog.lern.com/member-questions/tag/colleges)
- [commission (2)](https://blog.lern.com/member-questions/tag/commission)
- [commission pay (2)](https://blog.lern.com/member-questions/tag/commission-pay)
- [contract sales (2)](https://blog.lern.com/member-questions/tag/contract-sales)
- [core processes (2)](https://blog.lern.com/member-questions/tag/core-processes)
- [course cancellation (2)](https://blog.lern.com/member-questions/tag/course-cancellation)
- [course descriptions (2)](https://blog.lern.com/member-questions/tag/course-descriptions)
- [course half life (2)](https://blog.lern.com/member-questions/tag/course-half-life)
- [course ideas (2)](https://blog.lern.com/member-questions/tag/course-ideas)
- [course pricing (2)](https://blog.lern.com/member-questions/tag/course-pricing)
- [course title (2)](https://blog.lern.com/member-questions/tag/course-title)
- [course updates (2)](https://blog.lern.com/member-questions/tag/course-updates)
- [credit students (2)](https://blog.lern.com/member-questions/tag/credit-students)
- [customer (2)](https://blog.lern.com/member-questions/tag/customer)
- [design (2)](https://blog.lern.com/member-questions/tag/design)
- [development time (2)](https://blog.lern.com/member-questions/tag/development-time)
- [digital catalog (2)](https://blog.lern.com/member-questions/tag/digital-catalog)
- [email lists (2)](https://blog.lern.com/member-questions/tag/email-lists)
- [enrichment program (2)](https://blog.lern.com/member-questions/tag/enrichment-program)
- [expense (2)](https://blog.lern.com/member-questions/tag/expense)
- [financial format (2)](https://blog.lern.com/member-questions/tag/financial-format)
- [financial model (2)](https://blog.lern.com/member-questions/tag/financial-model)
- [generational communication (2)](https://blog.lern.com/member-questions/tag/generational-communication)
- [generational learning styles (2)](https://blog.lern.com/member-questions/tag/generational-learning-styles)
- [instructor certification (2)](https://blog.lern.com/member-questions/tag/instructor-certification)
- [interview questions (2)](https://blog.lern.com/member-questions/tag/interview-questions)
- [liability forms (2)](https://blog.lern.com/member-questions/tag/liability-forms)
- [licensing training (2)](https://blog.lern.com/member-questions/tag/licensing-training)
- [mailing (2)](https://blog.lern.com/member-questions/tag/mailing)
- [marketing professional (2)](https://blog.lern.com/member-questions/tag/marketing-professional)
- [marketing staff (2)](https://blog.lern.com/member-questions/tag/marketing-staff)
- [new customer (2)](https://blog.lern.com/member-questions/tag/new-customer)
- [non credit students (2)](https://blog.lern.com/member-questions/tag/non-credit-students)
- [online learning (2)](https://blog.lern.com/member-questions/tag/online-learning)
- [operating margin (2)](https://blog.lern.com/member-questions/tag/operating-margin)
- [operations (2)](https://blog.lern.com/member-questions/tag/operations)
- [organizing (2)](https://blog.lern.com/member-questions/tag/organizing)
- [price adjustment (2)](https://blog.lern.com/member-questions/tag/price-adjustment)
- [pricing, webinar (2)](https://blog.lern.com/member-questions/tag/pricing-webinar)
- [print advertising (2)](https://blog.lern.com/member-questions/tag/print-advertising)
- [profit (2)](https://blog.lern.com/member-questions/tag/profit)
- [program planner (2)](https://blog.lern.com/member-questions/tag/program-planner)
- [public schools (2)](https://blog.lern.com/member-questions/tag/public-schools)
- [rebranding (2)](https://blog.lern.com/member-questions/tag/rebranding)
- [recruiting (2)](https://blog.lern.com/member-questions/tag/recruiting)
- [refund policy (2)](https://blog.lern.com/member-questions/tag/refund-policy)
- [registration deadline (2)](https://blog.lern.com/member-questions/tag/registration-deadline)
- [repeat rate (2)](https://blog.lern.com/member-questions/tag/repeat-rate)
- [salary (2)](https://blog.lern.com/member-questions/tag/salary)
- [segmentation analysis (2)](https://blog.lern.com/member-questions/tag/segmentation-analysis)
- [speaker series (2)](https://blog.lern.com/member-questions/tag/speaker-series)
- [sponsorships (2)](https://blog.lern.com/member-questions/tag/sponsorships)
- [staff salaries (2)](https://blog.lern.com/member-questions/tag/staff-salaries)
- [student survey (2)](https://blog.lern.com/member-questions/tag/student-survey)
- [training (2)](https://blog.lern.com/member-questions/tag/training)
- [tuition cost (2)](https://blog.lern.com/member-questions/tag/tuition-cost)
- [value of continuing education (2)](https://blog.lern.com/member-questions/tag/value-of-continuing-education)
- [web development (2)](https://blog.lern.com/member-questions/tag/web-development)
- [workforce training (2)](https://blog.lern.com/member-questions/tag/workforce-training)
- [writing course descriptions (2)](https://blog.lern.com/member-questions/tag/writing-course-descriptions)
- [CEO (1)](https://blog.lern.com/member-questions/tag/ceo)
- [Credit Benchmarks (1)](https://blog.lern.com/member-questions/tag/credit-benchmarks)
- [Facilities Rental (1)](https://blog.lern.com/member-questions/tag/facilities-rental)
- [Faculty (1)](https://blog.lern.com/member-questions/tag/faculty)
- [Generational Management (1)](https://blog.lern.com/member-questions/tag/generational-management)
- [HIPAA (1)](https://blog.lern.com/member-questions/tag/hipaa)
- [Hot Courses (1)](https://blog.lern.com/member-questions/tag/hot-courses)
- [Intellectual Property Issues (1)](https://blog.lern.com/member-questions/tag/intellectual-property-issues)
- [Key formulas (1)](https://blog.lern.com/member-questions/tag/key-formulas)
- [LERN Model (1)](https://blog.lern.com/member-questions/tag/lern-model)
- [LERN Tools (1)](https://blog.lern.com/member-questions/tag/lern-tools)
- [LERN resources (1)](https://blog.lern.com/member-questions/tag/lern-resources)
- [Legal (1)](https://blog.lern.com/member-questions/tag/legal)
- [Policy (1)](https://blog.lern.com/member-questions/tag/policy)
- [Powerful Verbs (1)](https://blog.lern.com/member-questions/tag/powerful-verbs)
- [Q&A (1)](https://blog.lern.com/member-questions/tag/qa)
- [QR codes (1)](https://blog.lern.com/member-questions/tag/qr-codes)
- [Sessions per Year (1)](https://blog.lern.com/member-questions/tag/sessions-per-year)
- [Strategic planning, templates (1)](https://blog.lern.com/member-questions/tag/strategic-planning-templates)
- [Teaching techniques (1)](https://blog.lern.com/member-questions/tag/teaching-techniques)
- [academic credit (1)](https://blog.lern.com/member-questions/tag/academic-credit)
- [academy development (1)](https://blog.lern.com/member-questions/tag/academy-development)
- [accreditation (1)](https://blog.lern.com/member-questions/tag/accreditation)
- [ad sales (1)](https://blog.lern.com/member-questions/tag/ad-sales)
- [adult education instructors (1)](https://blog.lern.com/member-questions/tag/adult-education-instructors)
- [advertising package (1)](https://blog.lern.com/member-questions/tag/advertising-package)
- [assessment (1)](https://blog.lern.com/member-questions/tag/assessment)
- [brand development (1)](https://blog.lern.com/member-questions/tag/brand-development)
- [break even point (1)](https://blog.lern.com/member-questions/tag/break-even-point)
- [brochure ratio (1)](https://blog.lern.com/member-questions/tag/brochure-ratio)
- [brochure registration (1)](https://blog.lern.com/member-questions/tag/brochure-registration)
- [brochure size (1)](https://blog.lern.com/member-questions/tag/brochure-size)
- [budget spending (1)](https://blog.lern.com/member-questions/tag/budget-spending)
- [business plan (1)](https://blog.lern.com/member-questions/tag/business-plan)
- [business plan template (1)](https://blog.lern.com/member-questions/tag/business-plan-template)
- [call center operations (1)](https://blog.lern.com/member-questions/tag/call-center-operations)
- [call to action (1)](https://blog.lern.com/member-questions/tag/call-to-action)
- [carrier route (1)](https://blog.lern.com/member-questions/tag/carrier-route)
- [catalog organization (1)](https://blog.lern.com/member-questions/tag/catalog-organization)
- [category titles (1)](https://blog.lern.com/member-questions/tag/category-titles)
- [cateogrizing (1)](https://blog.lern.com/member-questions/tag/cateogrizing)
- [certificates (1)](https://blog.lern.com/member-questions/tag/certificates)
- [certification programs (1)](https://blog.lern.com/member-questions/tag/certification-programs)
- [child abuse (1)](https://blog.lern.com/member-questions/tag/child-abuse)
- [class evaluation (1)](https://blog.lern.com/member-questions/tag/class-evaluation)
- [class listing (1)](https://blog.lern.com/member-questions/tag/class-listing)
- [class size (1)](https://blog.lern.com/member-questions/tag/class-size)
- [class title (1)](https://blog.lern.com/member-questions/tag/class-title)
- [combined catalog (1)](https://blog.lern.com/member-questions/tag/combined-catalog)
- [community businesses (1)](https://blog.lern.com/member-questions/tag/community-businesses)
- [conference (1)](https://blog.lern.com/member-questions/tag/conference)
- [consultation (1)](https://blog.lern.com/member-questions/tag/consultation)
- [consulting and training (1)](https://blog.lern.com/member-questions/tag/consulting-and-training)
- [contact hours (1)](https://blog.lern.com/member-questions/tag/contact-hours)
- [contacts (1)](https://blog.lern.com/member-questions/tag/contacts)
- [content marketing (1)](https://blog.lern.com/member-questions/tag/content-marketing)
- [contract training assistant (1)](https://blog.lern.com/member-questions/tag/contract-training-assistant)
- [copywriting (1)](https://blog.lern.com/member-questions/tag/copywriting)
- [cost of doing businnes (1)](https://blog.lern.com/member-questions/tag/cost-of-doing-businnes)
- [cost recovery (1)](https://blog.lern.com/member-questions/tag/cost-recovery)
- [course certification (1)](https://blog.lern.com/member-questions/tag/course-certification)
- [course credits (1)](https://blog.lern.com/member-questions/tag/course-credits)
- [course limits (1)](https://blog.lern.com/member-questions/tag/course-limits)
- [course lists (1)](https://blog.lern.com/member-questions/tag/course-lists)
- [course survey (1)](https://blog.lern.com/member-questions/tag/course-survey)
- [cover photo (1)](https://blog.lern.com/member-questions/tag/cover-photo)
- [cultural diversities (1)](https://blog.lern.com/member-questions/tag/cultural-diversities)
- [custom training (1)](https://blog.lern.com/member-questions/tag/custom-training)
- [customer database (1)](https://blog.lern.com/member-questions/tag/customer-database)
- [customer management (1)](https://blog.lern.com/member-questions/tag/customer-management)
- [customized training (1)](https://blog.lern.com/member-questions/tag/customized-training)
- [demographic (1)](https://blog.lern.com/member-questions/tag/demographic)
- [digital divide (1)](https://blog.lern.com/member-questions/tag/digital-divide)
- [direct and indirect costs (1)](https://blog.lern.com/member-questions/tag/direct-and-indirect-costs)
- [direct mail (1)](https://blog.lern.com/member-questions/tag/direct-mail)
- [distribution services (1)](https://blog.lern.com/member-questions/tag/distribution-services)
- [domain name (1)](https://blog.lern.com/member-questions/tag/domain-name)
- [drop down (1)](https://blog.lern.com/member-questions/tag/drop-down)
- [eMarketing for lifelong learning programs (1)](https://blog.lern.com/member-questions/tag/emarketing-for-lifelong-learning-programs)
- [early bird discount (1)](https://blog.lern.com/member-questions/tag/early-bird-discount)
- [economic impact (1)](https://blog.lern.com/member-questions/tag/economic-impact)
- [email contacts (1)](https://blog.lern.com/member-questions/tag/email-contacts)
- [employee productivity (1)](https://blog.lern.com/member-questions/tag/employee-productivity)
- [enrichment (1)](https://blog.lern.com/member-questions/tag/enrichment)
- [equipment (1)](https://blog.lern.com/member-questions/tag/equipment)
- [estimates (1)](https://blog.lern.com/member-questions/tag/estimates)
- [evaluation form (1)](https://blog.lern.com/member-questions/tag/evaluation-form)
- [event management (1)](https://blog.lern.com/member-questions/tag/event-management)
- [exam questions (1)](https://blog.lern.com/member-questions/tag/exam-questions)
- [expense reduction (1)](https://blog.lern.com/member-questions/tag/expense-reduction)
- [faculty portfolio (1)](https://blog.lern.com/member-questions/tag/faculty-portfolio)
- [fees (1)](https://blog.lern.com/member-questions/tag/fees)
- [financial aid (1)](https://blog.lern.com/member-questions/tag/financial-aid)
- [financial benchmark (1)](https://blog.lern.com/member-questions/tag/financial-benchmark)
- [financial formula (1)](https://blog.lern.com/member-questions/tag/financial-formula)
- [fire department (1)](https://blog.lern.com/member-questions/tag/fire-department)
- [focus group (1)](https://blog.lern.com/member-questions/tag/focus-group)
- [follow up (1)](https://blog.lern.com/member-questions/tag/follow-up)
- [funding (1)](https://blog.lern.com/member-questions/tag/funding)
- [fundraising (1)](https://blog.lern.com/member-questions/tag/fundraising)
- [gen y (1)](https://blog.lern.com/member-questions/tag/gen-y)
- [global list (1)](https://blog.lern.com/member-questions/tag/global-list)
- [google analytics (1)](https://blog.lern.com/member-questions/tag/google-analytics)
- [half life course (1)](https://blog.lern.com/member-questions/tag/half-life-course)
- [health (1)](https://blog.lern.com/member-questions/tag/health)
- [healthcare (1)](https://blog.lern.com/member-questions/tag/healthcare)
- [hiring (1)](https://blog.lern.com/member-questions/tag/hiring)
- [host header (1)](https://blog.lern.com/member-questions/tag/host-header)
- [how to do the marketing (1)](https://blog.lern.com/member-questions/tag/how-to-do-the-marketing)
- [inactive member (1)](https://blog.lern.com/member-questions/tag/inactive-member)
- [incentives (1)](https://blog.lern.com/member-questions/tag/incentives)
- [income (1)](https://blog.lern.com/member-questions/tag/income)
- [income percentages (1)](https://blog.lern.com/member-questions/tag/income-percentages)
- [information specialist (1)](https://blog.lern.com/member-questions/tag/information-specialist)
- [instructor agreement (1)](https://blog.lern.com/member-questions/tag/instructor-agreement)
- [instructor cancellation (1)](https://blog.lern.com/member-questions/tag/instructor-cancellation)
- [instructor evaluation (1)](https://blog.lern.com/member-questions/tag/instructor-evaluation)
- [instructor manuals (1)](https://blog.lern.com/member-questions/tag/instructor-manuals)
- [instructor recruiting (1)](https://blog.lern.com/member-questions/tag/instructor-recruiting)
- [instructor retaining (1)](https://blog.lern.com/member-questions/tag/instructor-retaining)
- [instructor training (1)](https://blog.lern.com/member-questions/tag/instructor-training)
- [insurance (1)](https://blog.lern.com/member-questions/tag/insurance)
- [international marketing (1)](https://blog.lern.com/member-questions/tag/international-marketing)
- [job title (1)](https://blog.lern.com/member-questions/tag/job-title)
- [just in time marketing (1)](https://blog.lern.com/member-questions/tag/just-in-time-marketing)
- [keywords (1)](https://blog.lern.com/member-questions/tag/keywords)
- [late fee (1)](https://blog.lern.com/member-questions/tag/late-fee)
- [learner authentication (1)](https://blog.lern.com/member-questions/tag/learner-authentication)
- [learning diversities (1)](https://blog.lern.com/member-questions/tag/learning-diversities)
- [learning objectives (1)](https://blog.lern.com/member-questions/tag/learning-objectives)
- [leisure guide (1)](https://blog.lern.com/member-questions/tag/leisure-guide)
- [liability (1)](https://blog.lern.com/member-questions/tag/liability)
- [lifelong learning best practices (1)](https://blog.lern.com/member-questions/tag/lifelong-learning-best-practices)
- [live chat (1)](https://blog.lern.com/member-questions/tag/live-chat)
- [loyalty programs (1)](https://blog.lern.com/member-questions/tag/loyalty-programs)
- [mailing list service (1)](https://blog.lern.com/member-questions/tag/mailing-list-service)
- [management development (1)](https://blog.lern.com/member-questions/tag/management-development)
- [market saturation (1)](https://blog.lern.com/member-questions/tag/market-saturation)
- [marketing functionality (1)](https://blog.lern.com/member-questions/tag/marketing-functionality)
- [marketing plan (1)](https://blog.lern.com/member-questions/tag/marketing-plan)
- [marketing software (1)](https://blog.lern.com/member-questions/tag/marketing-software)
- [material fee (1)](https://blog.lern.com/member-questions/tag/material-fee)
- [membership (1)](https://blog.lern.com/member-questions/tag/membership)
- [millenials (1)](https://blog.lern.com/member-questions/tag/millenials)
- [mission statement (1)](https://blog.lern.com/member-questions/tag/mission-statement)
- [mobile marketing (1)](https://blog.lern.com/member-questions/tag/mobile-marketing)
- [needs assessment checklist (1)](https://blog.lern.com/member-questions/tag/needs-assessment-checklist)
- [net profit (1)](https://blog.lern.com/member-questions/tag/net-profit)
- [non compete (1)](https://blog.lern.com/member-questions/tag/non-compete)
- [non profit (1)](https://blog.lern.com/member-questions/tag/non-profit)
- [non-profits (1)](https://blog.lern.com/member-questions/tag/non-profits)
- [occupation (1)](https://blog.lern.com/member-questions/tag/occupation)
- [online assessment (1)](https://blog.lern.com/member-questions/tag/online-assessment)
- [online banking (1)](https://blog.lern.com/member-questions/tag/online-banking)
- [online pay (1)](https://blog.lern.com/member-questions/tag/online-pay)
- [online program (1)](https://blog.lern.com/member-questions/tag/online-program)
- [parks & rec (1)](https://blog.lern.com/member-questions/tag/parks-rec)
- [participant evaluation (1)](https://blog.lern.com/member-questions/tag/participant-evaluation)
- [participation (1)](https://blog.lern.com/member-questions/tag/participation)
- [payment policies (1)](https://blog.lern.com/member-questions/tag/payment-policies)
- [percentages (1)](https://blog.lern.com/member-questions/tag/percentages)
- [photo caption (1)](https://blog.lern.com/member-questions/tag/photo-caption)
- [planning (1)](https://blog.lern.com/member-questions/tag/planning)
- [planning checklist (1)](https://blog.lern.com/member-questions/tag/planning-checklist)
- [police department (1)](https://blog.lern.com/member-questions/tag/police-department)
- [policies (1)](https://blog.lern.com/member-questions/tag/policies)
- [post secondary education (1)](https://blog.lern.com/member-questions/tag/post-secondary-education)
- [postcard mailing (1)](https://blog.lern.com/member-questions/tag/postcard-mailing)
- [print media (1)](https://blog.lern.com/member-questions/tag/print-media)
- [printer (1)](https://blog.lern.com/member-questions/tag/printer)
- [privacy laws (1)](https://blog.lern.com/member-questions/tag/privacy-laws)
- [procedures (1)](https://blog.lern.com/member-questions/tag/procedures)
- [production costs (1)](https://blog.lern.com/member-questions/tag/production-costs)
- [productivity (1)](https://blog.lern.com/member-questions/tag/productivity)
- [profitability (1)](https://blog.lern.com/member-questions/tag/profitability)
- [program areas (1)](https://blog.lern.com/member-questions/tag/program-areas)
- [program assessment (1)](https://blog.lern.com/member-questions/tag/program-assessment)
- [program coordinator (1)](https://blog.lern.com/member-questions/tag/program-coordinator)
- [program costs (1)](https://blog.lern.com/member-questions/tag/program-costs)
- [project management (1)](https://blog.lern.com/member-questions/tag/project-management)
- [registration fee (1)](https://blog.lern.com/member-questions/tag/registration-fee)
- [reimbursement (1)](https://blog.lern.com/member-questions/tag/reimbursement)
- [reorganization (1)](https://blog.lern.com/member-questions/tag/reorganization)
- [repeat courses (1)](https://blog.lern.com/member-questions/tag/repeat-courses)
- [reporting structure (1)](https://blog.lern.com/member-questions/tag/reporting-structure)
- [response rate (1)](https://blog.lern.com/member-questions/tag/response-rate)
- [retention (1)](https://blog.lern.com/member-questions/tag/retention)
- [return customer rate (1)](https://blog.lern.com/member-questions/tag/return-customer-rate)
- [revenue margins (1)](https://blog.lern.com/member-questions/tag/revenue-margins)
- [salary ranges (1)](https://blog.lern.com/member-questions/tag/salary-ranges)
- [sales calls (1)](https://blog.lern.com/member-questions/tag/sales-calls)
- [sales kit (1)](https://blog.lern.com/member-questions/tag/sales-kit)
- [satisfaction guarantee (1)](https://blog.lern.com/member-questions/tag/satisfaction-guarantee)
- [series (1)](https://blog.lern.com/member-questions/tag/series)
- [social media link (1)](https://blog.lern.com/member-questions/tag/social-media-link)
- [social media policy (1)](https://blog.lern.com/member-questions/tag/social-media-policy)
- [special needs (1)](https://blog.lern.com/member-questions/tag/special-needs)
- [specs (1)](https://blog.lern.com/member-questions/tag/specs)
- [sponsorship guidelines (1)](https://blog.lern.com/member-questions/tag/sponsorship-guidelines)
- [sponsorship packages (1)](https://blog.lern.com/member-questions/tag/sponsorship-packages)
- [state funding (1)](https://blog.lern.com/member-questions/tag/state-funding)
- [success rates (1)](https://blog.lern.com/member-questions/tag/success-rates)
- [supervisors (1)](https://blog.lern.com/member-questions/tag/supervisors)
- [support staff (1)](https://blog.lern.com/member-questions/tag/support-staff)
- [survey results (1)](https://blog.lern.com/member-questions/tag/survey-results)
- [surveys (1)](https://blog.lern.com/member-questions/tag/surveys)
- [tag lines (1)](https://blog.lern.com/member-questions/tag/tag-lines)
- [talent management (1)](https://blog.lern.com/member-questions/tag/talent-management)
- [teacher (1)](https://blog.lern.com/member-questions/tag/teacher)
- [team building (1)](https://blog.lern.com/member-questions/tag/team-building)
- [tech schools (1)](https://blog.lern.com/member-questions/tag/tech-schools)
- [technology (1)](https://blog.lern.com/member-questions/tag/technology)
- [teens (1)](https://blog.lern.com/member-questions/tag/teens)
- [template (1)](https://blog.lern.com/member-questions/tag/template)
- [testimonials (1)](https://blog.lern.com/member-questions/tag/testimonials)
- [topic listing (1)](https://blog.lern.com/member-questions/tag/topic-listing)
- [trainer information (1)](https://blog.lern.com/member-questions/tag/trainer-information)
- [training competencies (1)](https://blog.lern.com/member-questions/tag/training-competencies)
- [training outcomes (1)](https://blog.lern.com/member-questions/tag/training-outcomes)
- [utilities (1)](https://blog.lern.com/member-questions/tag/utilities)
- [value (1)](https://blog.lern.com/member-questions/tag/value)
- [value of community education (1)](https://blog.lern.com/member-questions/tag/value-of-community-education)
- [vision statement (1)](https://blog.lern.com/member-questions/tag/vision-statement)
- [visual concept (1)](https://blog.lern.com/member-questions/tag/visual-concept)
- [website format (1)](https://blog.lern.com/member-questions/tag/website-format)
- [workshop (1)](https://blog.lern.com/member-questions/tag/workshop)
- [youth catalog (1)](https://blog.lern.com/member-questions/tag/youth-catalog)
- [youth programming (1)](https://blog.lern.com/member-questions/tag/youth-programming)

[see all](https://blog.lern.com/member-questions/courses-that-earn-ceus#)

### LATEST NEWS

Ideal Programming Percentages

Brendan Marsello

How to pay online instructors

Julie Coates

Q&A

Julie Coates

Contract Sales Commissions

Jordan Kivley

CE Benchmarks

Jordan Kivley

[Tweets by @LernUpdates](https://twitter.com/LernUpdates)

<https://www.youtube.com/user/lerninternational> <https://www.pinterest.com/lernupdates/> <http://beta.lern.org/feed/> <https://plus.google.com/+LernOrg> <https://www.facebook.com/LearningResourcesNetwork/> <https://twitter.com/LernUpdates>

[LERN Club Sign-In](http://beta.lern.org/club/)