Questions

LERN

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Job Descriptions for CE

May 12, 2018 12:47:14 AM
by LERN |

Q: We now have a new Chancellor who is very supportive of customized training and growing our relationships with business and industry! All good for our CE/CT divisions across the state. I am writing to LERN because I wanted to update our position descriptions for Executive..

Customer Loyalty Programs

May 12, 2018 12:38:38 AM
by LERN |

Q: Does LERN have any information on the startup, development and maintenance of a Customer Loyalty Program? We are looking to initiate one here at our Recreation Center and figuring why reinvent the wheel I thought I might ask LERN and see what they know within their knowledge..

Key Formulas and LERN Ratios

May 12, 2018 12:31:32 AM
by LERN |

Q: Is there a place on the LERN website where I can find a format/spreadsheet for us to use when we’re plugging in our program’s finances and budgeting? You know, that calculates percentages?         

Creating a Strategic Marketing Plan

May 11, 2018 11:59:30 PM
by LERN |

Q: Our organization is a member of LERN. II have been sent here to Hanoi, Vietnam by my University to help a rural College with its marketing strategies. Can you please provide me with a couple of documents that outline a model for strategic marketing planning (or strategic..

What To Call a Diverse Program

May 11, 2018 7:44:14 PM
by LERN |

Q: I wonder if you have any thoughts on the pros/cons of using term “Continuing Education” as the tab name of our district website as the means to direct potential CE students to the right area of our website? As you know, we have 5 colleges each with a CE division but each..

operating margins

May 11, 2018 4:24:19 PM
by LERN |

Q: RE: Instructors who we hire to teach a class. 1. What is the overall policy that LERN recommends or that other entities are using regarding course development or prep pay? This is a 2-fold question: a. Example 1: An Excel 2010: Basic class. 1-day workshop. We use a book..

Incoming Calls

May 11, 2018 4:18:47 PM
by LERN |

Q: I am wondering if LERN has information about phone numbers ... For example, is it good to have one main number for various programs or 4-10, for the different sites and programs, is there any research that suggests one main number is best? Is it best to talk with a real live..

Staff productivity

May 11, 2018 3:44:21 PM
by LERN |
Q: I remember at a LERN Conference or seminar, there was a ratio of Revenue amount per staff in CE. A figure of $250,00 per staff comes to mind. Can you share any recent data? I generate $1.7M per year in CE with 2 Staff (Program Consultants) and me as Director. Do I have the..

LERN Staffing Model

Mar 27, 2018 11:47:43 AM
by LERN |

Direct and Indirect Costs

Mar 27, 2018 11:45:09 AM
by LERN |

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