Questions

Q: was reading the document “Why you should be offering Community Education and Avocational Courses” and found reference to a study performed by LERN (see quote below): In another LERN study, which has been corroborated by others, it was found that participants in community..

Q: We have recently assumed responsibility for Contract Training and I would like to hire a part-time sales person.  Is there any info you can send me that will help determine what qualifications and characteristics we need?  

Q: I am wondering if LERN has any data on the effectiveness of “100% Satisfaction Guarantee” offerings. Does this really help increase registrations. Does it also increase refund requests. Does it all balance out in the end or is there a net gain? Any information that you can..

Q: This past year our Community College launched a successful national writing conference (Nora Roberts Writing Institute), we are planning for next year and would like to tighten up some of our internal processes relating to contractual agreements with presenters.Who would you..

Q: Do you have an “enrollments per FTE” benchmark for credit-bearing programs?A: Beth, I have attached a response to your question.Thank you for asking. Please let me know if we can help further. PThis is a complicated question, and it might not be possible to come to a simple..

Q: Is there an article or slide presentation that makes reference to sending catalogs, sometimes even two catalog to prior customers?A: Thank you for your question about an article regarding mailing brochures, here is a short piece that might be helpful. We have multiple slide..

Q: Who would I contact about critiquing the survey/evaluation link below that our new Director of Interdisciplinary Studies Program would like us to use? At first glance, I personally think it is too dark, and I’m not sure about the dial; I was thinking that 5 should be the..

Q: I am now working on putting together a survey as to what our customers desire from Water Fitness Classes. Our attendance is down quite a bit so that tells me were are not meeting their needs in some fashion. Do you have any sample surveys on Water Fitness that you can share..

Q: Do you have any items that could help create a checklist on what should be on marketing materials? Kind of a marketing organization checklist?