Questions

Percentage of Budget Spent On Staff Salaries

Feb 14, 2019 4:21:16 AM
by Jordan Kivley |

Q: Reorganization: Just as many Community Colleges, our Programmers do it all and I really want documentation and support for changing things to LERN’s structure: Operations, Programmers, Sales & Marketing. We are trying to reorganize and I would like as much support for this as..

Minimum Enrollment To Meet Break Even Point

Feb 14, 2019 4:17:37 AM
by Jordan Kivley |

Q: If a class is slightly short of minimum enrollment needed to break even, do you think it is better for the image of the department to cancel the class OR do think it is acceptable to implement any of the following methods that will allow a reduction in expenses to meet that..

Changing Course Descriptions And Titles

Feb 14, 2019 4:11:05 AM
by Jordan Kivley |
Q: I’m working on our spring brochure and need your help.  We have tried some classes with different titles/descriptions and we’re not making enrollment.  Any suggestions will be appreciated.A: Have you reviewed the course evaluations to look for buzzwords and features that..

Classes Held Aside For Online Registration

Feb 14, 2019 4:06:05 AM
by Jordan Kivley |
Q: Regarding 'online registration', what is the recommended percentage of classes held aside for online registering?  Is there a formula to use to figure this out per class or is it a total used across the board? A: LERN does not recommend holding space aside for online..

Suggested Brochure Mailing

Feb 14, 2019 4:00:26 AM
by Jordan Kivley |
Q: we are contemplating combining the Fall Brochure and the Winter Brochure. We typically send the Fall Brochure out in mid-August for the week after Labor Day Registration Fair and the Winter Brochure out mid-December before Winter Break for the first week of January..

Percentage of Budget Used For Promotions

Feb 14, 2019 3:55:05 AM
by Jordan Kivley |
Q

Data Collection

Feb 9, 2019 2:06:17 AM
by Jordan Kivley |
Q: We are working on our data collection. Do you have any good global lists for occupations and job titles that we could borrow?A: The best resource is probably the North American Industrial Classification System. The North American Industry Classification System (NAICS,..

Discount Benchmarks

Feb 9, 2019 1:56:15 AM
by Jordan Kivley |

Q: We are considering offering various discounts to our customers and would like to know whether LERN has any best practices or benchmarks that would be helpful to us. Specifically, we are considering the following:·         Register early (by a specific date) to receive a discount..

How Long Inactive Learners Are Kept On Mailing List

Feb 9, 2019 1:54:55 AM
by Jordan Kivley |

Q: I don't know if there is any type of Continuing Education standard, but I have a question regarding the length of time that an inactive learner should remain on a mailing list.Our mailing list has grown quite a lot in the last couple years, and when I go to analyze the data..

Brochure Ratios

Feb 9, 2019 1:50:20 AM
by Jordan Kivley |
Q: I have a question regarding brochure ratio for our Community Education program. Could you direct it to someone that could help answer the question. We mail out 48000 brochures each session and our enrollment numbers each time is usually around 3500 to 4000. Is the ratio of 13..

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