Questions

Jordan Kivley

Recent Posts

Pricing: Tuiton Vs. Fees

May 9, 2019 2:05:55 AM
by Jordan Kivley |

Q: We are integrating many of LERN's financial and pricing methodologies, but we have a very specific question about pricing: How to determine tuition vs fees when pricing? Traditionally, we have determined tuition based on instructor costs and fees were priced based primarily..

Direct Mail

May 9, 2019 2:04:25 AM
by Jordan Kivley |

Q: We are hoping to go from the old newspaper insert of our Activity Guide to direct mail. I have experience in this area as I did the same thing about 10 years ago in Spokane, WA when we transitioned to direct mail there. I am experiencing some reluctance to this even though..

Course Certification

May 9, 2019 2:03:03 AM
by Jordan Kivley |

Q: I am looking for information on how to set up a certification process for a course. We are developing a course and we would like it to lead to a certification but I need to know what the considerations are and how to proceed.

Enrollment Decline

May 7, 2019 4:16:55 AM
by Jordan Kivley |

Q: Our enrolments are down again this semester (both personal enrichment and professional development). The brochure is mailed but is not bringing us the return. Our good customers don’t come back (in languages etc). The evaluations are good so really curious to what is..

Catalog Organization

May 7, 2019 4:14:35 AM
by Jordan Kivley |

Q: Does LERN have any info, webinars, publications, etc. suggesting the organization of a catalog; e.g., what should be on the inside cover of the first page or last page, etc.?

Certification Program Criteria

May 7, 2019 4:13:25 AM
by Jordan Kivley |
Q: I am writing today with a question about pre/post testing and learning outcomes, in particular for one of our non-credit courses at Temple University Fort Washington. A couple of weeks ago, we ran a course in Writing for Business. This course is part of the Professional..

New Course Survey

May 7, 2019 4:11:01 AM
by Jordan Kivley |

Q: Do you happen to have a nice example of a new course survey that you can share? It could be just a short 3 question survey. Below is an example of the information we wish to collect. I just want to see if there is a better way that I can do this survey. Adult Education..

Materials Fee

May 7, 2019 4:09:31 AM
by Jordan Kivley |

Q: We are having a recurring problem reimbursing our Lifelong Learning instructors for materials and supplies that they have purchased. If they are paid as independent contractors or have an original receipt for their purchase there is no problem. More and more, however, we have..

Recommended Brochure Size

Apr 25, 2019 7:48:35 AM
by Jordan Kivley |

Q: Hi, For the first time, we are going to highlight our professional development courses in a corporate brochure and mail to our local businesses (five counties) Does LERN have a recommended size that we should use? We want it to look different from our regular 64 page catalog,..

Selecting Repeat Courses

Apr 25, 2019 7:46:59 AM
by Jordan Kivley |

Q: I attended Greg Marsello’s workshop in Chicago entitled Selecting Repeat Courses. Is it possible to get more information than what was provided in the handouts? I’m trying to set up a system that will help me to determine, and defend, decisions. Look forward to hearing from..

Posts by Tag

see all

LATEST NEWS

Ideal Programming Percentages
Brendan Marsello
How to pay online instructors
Julie Coates
Q&A
Julie Coates
Contract Sales Commissions
Jordan Kivley
CE Benchmarks
Jordan Kivley