Q: I have a question in regards to registration and best practices. This is the process we currently use- Catalog is sent out and at that time we only accept registration by mail (no phone, no walk-in) On specific date (approx. 2 week after catalog has been sent out) we process..
Questions
Jordan Kivley
Recent Posts
Q: Can you help explain how to use the LERN percentages for promotion and production?A: Paul, Thank you for clarifying your question. What this means is that if your income goal is $75,000, 100% of your income would be $75,000. With seminars, if you spend 70% of that income on..
Q: The Town of Danville Recreation Services Department is looking into the possibility of going from four produced, printed and mailed Activity Guides to three. Our Fall Guide includes a Fall Arts Insert and our Spring Activity Guide includes a Summer Camp Brochure. Both the..
Q: Have there been any studies regarding the effect on enrollment of lowering, or raising prices. If we lower our prices, will we get a disproportionate increase in enrollment?
Q: We are looking at how and where we can trim costs, I’m sure like every other program. We have not changed the glossy cover and newsprint insides of our catalog for a number of years. How do we determine the effectiveness of that paper? Surrounding districts use newsprint,..
Q: Do you have any information or statistics on the benefits of publishing 4 activity guides per year? And a percentage of municipalities that publish 4 guides per year?We currently publish 3 and I need some information and benefits on publishing 4 as soon as possible for..
Q: Do you know of any examples where a Senior Center & an Adult Education program have combined? We are considering joining the two entities, but there is a lot of resistance. We are really not comparable to a college CE, although we do offer some career training. If you know of..
Q: We are seeking some resources on the future of community education and how to keep our community programs viable. A: Yesterday our Community Education Council had a conference call and this was one of the topics we discussed. I would like to set up a time to discuss your..
Q: Can you send me your latest recommendation regarding refund policies.A: LERN recommends a liberal, customer-friendly refund policy. Some of the best programs not only have a "no-questions-asked" refund policy, but provide a voucher for an additional class at no charge if the..
Q: I’m working with our curriculum committee to develop C.E. non-credit courses vs academic credited courses. Our committee already uses a set of processes to propose new academic courses in the curriculum. However, they have requested the steps of “what & how” from other..