Questions

Jordan Kivley

Recent Posts

Contract Sales Commissions

Sep 13, 2019 9:24:10 PM
by Jordan Kivley |

Q: I’m tallying up my sales for this academic year and am approaching $200k. Is it common practice for college employees like myself who work in the Workforce Development department of a college to receive a commission on sales? If so, what might be an appropriate percentage of..

CE Benchmarks

Sep 13, 2019 9:22:21 PM
by Jordan Kivley |

Q: I have a question about Benchmarks in CE. What is the average # of phone calls does a "typical" CE dept handle per day per person?

Website Format

Sep 13, 2019 9:20:45 PM
by Jordan Kivley |

Q: We are in the process of setting up our marketing plan. What is the best way to set up our website? Personal Enrichment has a good brand under Lifelong Learning, however, we are not sure our PD folks will look for Professional Development offerings under Lifelong Learning. 1...

Membership Advantage Program

Sep 13, 2019 9:14:27 PM
by Jordan Kivley |

Q: We here at Johnson County Community College have been discussing ideas for a Membership Advantage Program. We currently offer something that is really just a discount program. Are there any CE units out there that have a successful membership program? Or maybe even simpler,..

Carrier Route List

Sep 13, 2019 9:13:13 PM
by Jordan Kivley |

Q: I was curious about using the 80% carrier route list but also wanted to mail to all past participants. •Is there a way to find all the participants that live outside of the Carrier Route 80% report?

Discounts and Incentives

Sep 13, 2019 9:11:29 PM
by Jordan Kivley |

Q: I just read in the LERN Marketing Recreation brochure that you had ideas on discounts and incentives for participation in programs. I would love to hear ideas that you recommend!

CE Reporting Structures

Sep 13, 2019 9:10:00 PM
by Jordan Kivley |

Q: Our administration is considering moving us out from under the Graduate Dean and I was interested in any information you have about reporting structures above the Director's level at other universities.

CEU Practices

Sep 13, 2019 9:08:35 PM
by Jordan Kivley |

Q: We are struggling with our CEU practices. There is confusion on the definition of CEU, who can offer them, what differentiates a CEU offering from a non-credit offering, etc. We are also interested in best practices in awarding CEUs including how to verify that they actually..

Program Benefits

Sep 13, 2019 9:06:58 PM
by Jordan Kivley |

Q: Getting a lot of applications from teachers for craft classes (maybe because of the economy). If instructors want $10 per person plus supply fee of $5, I don’t think I can price it at anything higher than $19 for this area

Post-Secondary Education Marketing

Sep 13, 2019 9:05:04 PM
by Jordan Kivley |

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