Questions

Organizing Contract Training Programs

Nov 10, 2018 1:09:13 AM
by Jordan Kivley |
Q: What percentages of corporate contract training programs are organized under continuing ed.? Who are they typically organized under? Do any stand alone and report to the president? I am trying to support a reorganization of our corporate training that would allow us to cut..

Refund Policy Guidelines

Oct 5, 2018 9:17:41 AM
by William Draves |

Question:

Intructors Evaluating Programs

Sep 13, 2018 2:31:52 PM
by Brendan Marsello |

Q:

Hello. Our Continuing Education department is considering creating an evaluation on ourselves that we would give to our instructors. Is there any data or best practices that support this?

A:

Thanks for your question. We don't have any information specific to instructors..

Student Email Content and FERPA

Sep 11, 2018 4:44:48 PM
by Julie Coates |
Q: 

We want to be able to send our students an automatic confirmation of enrollment/drop/waitlist activity and their class details to the email address that the students provide. Our registrar maintains that this information is part of the student record and protected by FERPA so..

Credit Card Fees

Aug 18, 2018 10:07:36 AM
by William Draves |

Q: Our district is moving towards passing credit card fees onto our students/clients. Do you have any specific feedback on this regarding effects on enrollment from other programs who have done this?

Creating Surveys

Aug 3, 2018 5:44:36 PM
by Jordan Kivley |
Q: At our school we are being asked to create a survey for several departments. I can see that you have several resources like the book on needs assessment and the webinar. I wondered about if the webinar is available at this point. Also is there any other conversations about..

Print Advertisement Promotion for Multiple Programs

Aug 3, 2018 5:27:47 PM
by Jordan Kivley |
Q: When you are doing a print advertisement promoting two programs (say a full page add, broke in half) should both programs be for the same market?  For example – in the Legal education market. Criminal program and a litigation program – a half page for each. A: It is important..

Non Credit Course Profit Margin

Aug 3, 2018 5:24:43 PM
by Jordan Kivley |
Q: What do you use as a profit margin for a non-credit course?A: The Ideal operating margin for an open enrollment, non credit course should be between 40% and 50%. This based on the ideal ratios recommended by LERN:Promotion-- 15-20% of incomeProduction (Teacher and materials..

Department Renaming

Aug 3, 2018 5:12:47 PM
by Jordan Kivley |
Q: We are seeking help with renaming our continuing education and corporate training departments. Any suggestions would be greatly appreciated.  A: While a number of continuing education units have experimented with other names in the past five years, the name Continuing..

Teen Class Attraction

Aug 3, 2018 5:09:03 PM
by Jordan Kivley |
Q: Are there any studies about noncredit classes that attract juniors and seniors in high school?A: LERN regularly seeks and receives feedback from member programs that have success in these areas, and here are some of the topics that we have learned are popular with high school..

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