--- title: Creating New Programs description: new program development --- [LERN Club Sign-In](http://beta.lern.org/club/) [![lern-logo.png](https://blog.lern.com/hubfs/June-folder/lern-logo.png "lern-logo.png")](http://lern.org) ** # Questions # Creating New Programs May 13, 2018 3:58:06 PM by LERN | Q: I am reviewing some of my current continuing ed classes and I am looking for new classes that I might want for the future. I want to make my decision(s) based on facts and data, not gut feelings. Does LERN have a template or guide that I might be able to use? Just as an FYI, I am a current member of LERN through Owens Community College. I would appreciate any information that you could provide me. Have a great day. A: I have enclosed a link to a document called Eleven Key Reports. It is: https://www.dropbox.com/s/wwn2pqg9lwsegl3/11%20Key%20Reports.pdf Using these will help you make logical choices about course selection. Typically, the best way to make decisions about what courses to offer involve looking at what you are already doing and analyzing what is working. • New courses should be offered in areas of proven success. If you have strong enrollments in a particular area, look to increase course offerings in that area. They have a higher percentage change of being successful. • Use feedback from your best customers. Create a strategy for maintaining contact with your best customers and gathering information about what they would like to see offered in your program. This can be done by surveys, small group meetings with best customers, or advisory groups--or all three. Knowing what your base wants to see offered also gives you a good likelihood of successful new programs. • Use LERN's Eight-step needs assessment process for larger initiatives. This process provides a framework for exploring new program areas and is a longer-term strategy for bigger projects. • Do environmental scanning. Be aware of key changes and interests in your customer base, in the larger social, economic, and technological environment. Monitor other successful programs and establish benchmarks for your own program. • Look at your most successful offerings and create courses that piggy-back on them, offer advanced sections, the same content in different formats, etc. • Take advantage of the free LERN segmentation analysis to see who your best customers are, where they live, and what courses they take. Contact Debbie Barron at debbie@lern.org if you would like us to do an analysis.     [http://media.lern.org/webinars/Managing-Your-Program-Mix.pdf](http://media.lern.org/webinars/Managing-Your-Program-Mix.pdf) [http://media.lern.org/webinars/8-stage-needs-assessment-powerpoint.pdf](http://media.lern.org/webinars/8-stage-needs-assessment-powerpoint.pdf) ### Posts by Tag - [Marketing (34)](https://blog.lern.com/member-questions/tag/marketing) - [brochures (29)](https://blog.lern.com/member-questions/tag/brochures) - [continuing education (26)](https://blog.lern.com/member-questions/tag/continuing-education) - [brochure distribution (22)](https://blog.lern.com/member-questions/tag/brochure-distribution) - [print brochure (21)](https://blog.lern.com/member-questions/tag/print-brochure) - [brochure mailing (20)](https://blog.lern.com/member-questions/tag/brochure-mailing) - [pricing (19)](https://blog.lern.com/member-questions/tag/pricing) - [Instructor pay (16)](https://blog.lern.com/member-questions/tag/instructor-pay) - [course enrollment (15)](https://blog.lern.com/member-questions/tag/course-enrollment) - [LERN Benchmarks (14)](https://blog.lern.com/member-questions/tag/lern-benchmarks) - [catalog (14)](https://blog.lern.com/member-questions/tag/catalog) - [surveying (14)](https://blog.lern.com/member-questions/tag/surveying) - [course evaluations (13)](https://blog.lern.com/member-questions/tag/course-evaluations) - [Registration (11)](https://blog.lern.com/member-questions/tag/registration) - [contract training (11)](https://blog.lern.com/member-questions/tag/contract-training) - [certificate programs (10)](https://blog.lern.com/member-questions/tag/certificate-programs) - [enrollments (10)](https://blog.lern.com/member-questions/tag/enrollments) - [instructor compensation (10)](https://blog.lern.com/member-questions/tag/instructor-compensation) - [pay rates (9)](https://blog.lern.com/member-questions/tag/pay-rates) - [promotional strategies (9)](https://blog.lern.com/member-questions/tag/promotional-strategies) - [staffing (9)](https://blog.lern.com/member-questions/tag/staffing) - [catalog design (8)](https://blog.lern.com/member-questions/tag/catalog-design) - [continuing education trends (8)](https://blog.lern.com/member-questions/tag/continuing-education-trends) - [customer survey (8)](https://blog.lern.com/member-questions/tag/customer-survey) - [programing (8)](https://blog.lern.com/member-questions/tag/programing) - [catalog mailing (7)](https://blog.lern.com/member-questions/tag/catalog-mailing) - [certification (7)](https://blog.lern.com/member-questions/tag/certification) - [community survey (7)](https://blog.lern.com/member-questions/tag/community-survey) - [course fee (7)](https://blog.lern.com/member-questions/tag/course-fee) - [finances (7)](https://blog.lern.com/member-questions/tag/finances) - [mailing list (7)](https://blog.lern.com/member-questions/tag/mailing-list) - [promotion (7)](https://blog.lern.com/member-questions/tag/promotion) - [Trends (6)](https://blog.lern.com/member-questions/tag/trends) - [mailing schedule (6)](https://blog.lern.com/member-questions/tag/mailing-schedule) - [needs assessment (6)](https://blog.lern.com/member-questions/tag/needs-assessment) - [online course (6)](https://blog.lern.com/member-questions/tag/online-course) - [strategic planning (6)](https://blog.lern.com/member-questions/tag/strategic-planning) - [Price breaks (5)](https://blog.lern.com/member-questions/tag/price-breaks) - [advertising (5)](https://blog.lern.com/member-questions/tag/advertising) - [catalog distribution (5)](https://blog.lern.com/member-questions/tag/catalog-distribution) - [class prices (5)](https://blog.lern.com/member-questions/tag/class-prices) - [contract trainers (5)](https://blog.lern.com/member-questions/tag/contract-trainers) - [costs (5)](https://blog.lern.com/member-questions/tag/costs) - [data analysis (5)](https://blog.lern.com/member-questions/tag/data-analysis) - [instructors (5)](https://blog.lern.com/member-questions/tag/instructors) - [job description (5)](https://blog.lern.com/member-questions/tag/job-description) - [mailing frequency (5)](https://blog.lern.com/member-questions/tag/mailing-frequency) - [marketing trends (5)](https://blog.lern.com/member-questions/tag/marketing-trends) - [non credit (5)](https://blog.lern.com/member-questions/tag/non-credit) - [pay (5)](https://blog.lern.com/member-questions/tag/pay) - [payment structure (5)](https://blog.lern.com/member-questions/tag/payment-structure) - [pricing principles (5)](https://blog.lern.com/member-questions/tag/pricing-principles) - [program development (5)](https://blog.lern.com/member-questions/tag/program-development) - [refund (5)](https://blog.lern.com/member-questions/tag/refund) - [tuition pricing (5)](https://blog.lern.com/member-questions/tag/tuition-pricing) - [websites (5)](https://blog.lern.com/member-questions/tag/websites) - [Instructor contracts (4)](https://blog.lern.com/member-questions/tag/instructor-contracts) - [budgeting (4)](https://blog.lern.com/member-questions/tag/budgeting) - [cancellation rates (4)](https://blog.lern.com/member-questions/tag/cancellation-rates) - [community colleges (4)](https://blog.lern.com/member-questions/tag/community-colleges) - [community education (4)](https://blog.lern.com/member-questions/tag/community-education) - [community needs (4)](https://blog.lern.com/member-questions/tag/community-needs) - [customer service (4)](https://blog.lern.com/member-questions/tag/customer-service) - [discounts (4)](https://blog.lern.com/member-questions/tag/discounts) - [evaluations (4)](https://blog.lern.com/member-questions/tag/evaluations) - [generational marketing (4)](https://blog.lern.com/member-questions/tag/generational-marketing) - [marketing cost (4)](https://blog.lern.com/member-questions/tag/marketing-cost) - [new courses (4)](https://blog.lern.com/member-questions/tag/new-courses) - [one-year business plan (4)](https://blog.lern.com/member-questions/tag/one-year-business-plan) - [online registration (4)](https://blog.lern.com/member-questions/tag/online-registration) - [pay scale (4)](https://blog.lern.com/member-questions/tag/pay-scale) - [programs (4)](https://blog.lern.com/member-questions/tag/programs) - [promotion pricing (4)](https://blog.lern.com/member-questions/tag/promotion-pricing) - [summer camps (4)](https://blog.lern.com/member-questions/tag/summer-camps) - [workforce development (4)](https://blog.lern.com/member-questions/tag/workforce-development) - [budget (3)](https://blog.lern.com/member-questions/tag/budget) - [cancelled classes (3)](https://blog.lern.com/member-questions/tag/cancelled-classes) - [ceu (3)](https://blog.lern.com/member-questions/tag/ceu) - [class cancelation (3)](https://blog.lern.com/member-questions/tag/class-cancelation) - [community courses (3)](https://blog.lern.com/member-questions/tag/community-courses) - [course instructor (3)](https://blog.lern.com/member-questions/tag/course-instructor) - [credit programs (3)](https://blog.lern.com/member-questions/tag/credit-programs) - [customer loyalty (3)](https://blog.lern.com/member-questions/tag/customer-loyalty) - [declining enrollment (3)](https://blog.lern.com/member-questions/tag/declining-enrollment) - [email marketing (3)](https://blog.lern.com/member-questions/tag/email-marketing) - [emarketing (3)](https://blog.lern.com/member-questions/tag/emarketing) - [enrollment goals (3)](https://blog.lern.com/member-questions/tag/enrollment-goals) - [enrollment history (3)](https://blog.lern.com/member-questions/tag/enrollment-history) - [enrollment rates (3)](https://blog.lern.com/member-questions/tag/enrollment-rates) - [enrollment trends (3)](https://blog.lern.com/member-questions/tag/enrollment-trends) - [guidelines (3)](https://blog.lern.com/member-questions/tag/guidelines) - [lifelong learning programs (3)](https://blog.lern.com/member-questions/tag/lifelong-learning-programs) - [open enrollment (3)](https://blog.lern.com/member-questions/tag/open-enrollment) - [organizational support (3)](https://blog.lern.com/member-questions/tag/organizational-support) - [postcards (3)](https://blog.lern.com/member-questions/tag/postcards) - [price (3)](https://blog.lern.com/member-questions/tag/price) - [production (3)](https://blog.lern.com/member-questions/tag/production) - [program professional (3)](https://blog.lern.com/member-questions/tag/program-professional) - [revenue percentage (3)](https://blog.lern.com/member-questions/tag/revenue-percentage) - [revenue targets (3)](https://blog.lern.com/member-questions/tag/revenue-targets) - [sales (3)](https://blog.lern.com/member-questions/tag/sales) - [sales team (3)](https://blog.lern.com/member-questions/tag/sales-team) - [social marketing (3)](https://blog.lern.com/member-questions/tag/social-marketing) - [social media (3)](https://blog.lern.com/member-questions/tag/social-media) - [staffing structure (3)](https://blog.lern.com/member-questions/tag/staffing-structure) - [survey questions (3)](https://blog.lern.com/member-questions/tag/survey-questions) - [webinars (3)](https://blog.lern.com/member-questions/tag/webinars) - [Employee vs Independent Contractor (2)](https://blog.lern.com/member-questions/tag/employee-vs-independent-contractor) - [FERPA (2)](https://blog.lern.com/member-questions/tag/ferpa) - [Impact of community programs (2)](https://blog.lern.com/member-questions/tag/impact-of-community-programs) - [Programming (2)](https://blog.lern.com/member-questions/tag/programming) - [Sales professional (2)](https://blog.lern.com/member-questions/tag/sales-professional) - [assessment questions (2)](https://blog.lern.com/member-questions/tag/assessment-questions) - [catalog format (2)](https://blog.lern.com/member-questions/tag/catalog-format) - [certificate pricing (2)](https://blog.lern.com/member-questions/tag/certificate-pricing) - [ceu guidelines (2)](https://blog.lern.com/member-questions/tag/ceu-guidelines) - [class cancellation (2)](https://blog.lern.com/member-questions/tag/class-cancellation) - [class development (2)](https://blog.lern.com/member-questions/tag/class-development) - [classes (2)](https://blog.lern.com/member-questions/tag/classes) - [colleges (2)](https://blog.lern.com/member-questions/tag/colleges) - [commission (2)](https://blog.lern.com/member-questions/tag/commission) - [commission pay (2)](https://blog.lern.com/member-questions/tag/commission-pay) - [contract sales (2)](https://blog.lern.com/member-questions/tag/contract-sales) - [core processes (2)](https://blog.lern.com/member-questions/tag/core-processes) - [course cancellation (2)](https://blog.lern.com/member-questions/tag/course-cancellation) - [course descriptions (2)](https://blog.lern.com/member-questions/tag/course-descriptions) - [course half life (2)](https://blog.lern.com/member-questions/tag/course-half-life) - [course ideas (2)](https://blog.lern.com/member-questions/tag/course-ideas) - [course pricing (2)](https://blog.lern.com/member-questions/tag/course-pricing) - [course title (2)](https://blog.lern.com/member-questions/tag/course-title) - [course updates (2)](https://blog.lern.com/member-questions/tag/course-updates) - [credit students (2)](https://blog.lern.com/member-questions/tag/credit-students) - [customer (2)](https://blog.lern.com/member-questions/tag/customer) - [design (2)](https://blog.lern.com/member-questions/tag/design) - [development time (2)](https://blog.lern.com/member-questions/tag/development-time) - [digital catalog (2)](https://blog.lern.com/member-questions/tag/digital-catalog) - [email lists (2)](https://blog.lern.com/member-questions/tag/email-lists) - [enrichment program (2)](https://blog.lern.com/member-questions/tag/enrichment-program) - [expense (2)](https://blog.lern.com/member-questions/tag/expense) - [financial format (2)](https://blog.lern.com/member-questions/tag/financial-format) - [financial model (2)](https://blog.lern.com/member-questions/tag/financial-model) - [generational communication (2)](https://blog.lern.com/member-questions/tag/generational-communication) - [generational learning styles (2)](https://blog.lern.com/member-questions/tag/generational-learning-styles) - [instructor certification (2)](https://blog.lern.com/member-questions/tag/instructor-certification) - [interview questions (2)](https://blog.lern.com/member-questions/tag/interview-questions) - [liability forms (2)](https://blog.lern.com/member-questions/tag/liability-forms) - [licensing training (2)](https://blog.lern.com/member-questions/tag/licensing-training) - [mailing (2)](https://blog.lern.com/member-questions/tag/mailing) - [marketing professional (2)](https://blog.lern.com/member-questions/tag/marketing-professional) - [marketing staff (2)](https://blog.lern.com/member-questions/tag/marketing-staff) - [new customer (2)](https://blog.lern.com/member-questions/tag/new-customer) - [non credit students (2)](https://blog.lern.com/member-questions/tag/non-credit-students) - [online learning (2)](https://blog.lern.com/member-questions/tag/online-learning) - [operating margin (2)](https://blog.lern.com/member-questions/tag/operating-margin) - [operations (2)](https://blog.lern.com/member-questions/tag/operations) - [organizing (2)](https://blog.lern.com/member-questions/tag/organizing) - [price adjustment (2)](https://blog.lern.com/member-questions/tag/price-adjustment) - [pricing, webinar (2)](https://blog.lern.com/member-questions/tag/pricing-webinar) - [print advertising (2)](https://blog.lern.com/member-questions/tag/print-advertising) - [profit (2)](https://blog.lern.com/member-questions/tag/profit) - [program planner (2)](https://blog.lern.com/member-questions/tag/program-planner) - [public schools (2)](https://blog.lern.com/member-questions/tag/public-schools) - [rebranding (2)](https://blog.lern.com/member-questions/tag/rebranding) - [recruiting (2)](https://blog.lern.com/member-questions/tag/recruiting) - [refund policy (2)](https://blog.lern.com/member-questions/tag/refund-policy) - [registration deadline (2)](https://blog.lern.com/member-questions/tag/registration-deadline) - [repeat rate (2)](https://blog.lern.com/member-questions/tag/repeat-rate) - [salary (2)](https://blog.lern.com/member-questions/tag/salary) - [segmentation analysis (2)](https://blog.lern.com/member-questions/tag/segmentation-analysis) - [speaker series (2)](https://blog.lern.com/member-questions/tag/speaker-series) - [sponsorships (2)](https://blog.lern.com/member-questions/tag/sponsorships) - [staff salaries (2)](https://blog.lern.com/member-questions/tag/staff-salaries) - [student survey (2)](https://blog.lern.com/member-questions/tag/student-survey) - [training (2)](https://blog.lern.com/member-questions/tag/training) - [tuition cost (2)](https://blog.lern.com/member-questions/tag/tuition-cost) - [value of continuing education (2)](https://blog.lern.com/member-questions/tag/value-of-continuing-education) - [web development (2)](https://blog.lern.com/member-questions/tag/web-development) - [workforce training (2)](https://blog.lern.com/member-questions/tag/workforce-training) - [writing course descriptions (2)](https://blog.lern.com/member-questions/tag/writing-course-descriptions) - [CEO (1)](https://blog.lern.com/member-questions/tag/ceo) - [Credit Benchmarks (1)](https://blog.lern.com/member-questions/tag/credit-benchmarks) - [Facilities Rental (1)](https://blog.lern.com/member-questions/tag/facilities-rental) - [Faculty (1)](https://blog.lern.com/member-questions/tag/faculty) - [Generational Management (1)](https://blog.lern.com/member-questions/tag/generational-management) - [HIPAA (1)](https://blog.lern.com/member-questions/tag/hipaa) - [Hot Courses (1)](https://blog.lern.com/member-questions/tag/hot-courses) - [Intellectual Property Issues (1)](https://blog.lern.com/member-questions/tag/intellectual-property-issues) - [Key formulas (1)](https://blog.lern.com/member-questions/tag/key-formulas) - [LERN Model (1)](https://blog.lern.com/member-questions/tag/lern-model) - [LERN Tools (1)](https://blog.lern.com/member-questions/tag/lern-tools) - [LERN resources (1)](https://blog.lern.com/member-questions/tag/lern-resources) - [Legal (1)](https://blog.lern.com/member-questions/tag/legal) - [Policy (1)](https://blog.lern.com/member-questions/tag/policy) - [Powerful Verbs (1)](https://blog.lern.com/member-questions/tag/powerful-verbs) - [Q&A (1)](https://blog.lern.com/member-questions/tag/qa) - [QR codes (1)](https://blog.lern.com/member-questions/tag/qr-codes) - [Sessions per Year (1)](https://blog.lern.com/member-questions/tag/sessions-per-year) - [Strategic planning, templates (1)](https://blog.lern.com/member-questions/tag/strategic-planning-templates) - [Teaching techniques (1)](https://blog.lern.com/member-questions/tag/teaching-techniques) - [academic credit (1)](https://blog.lern.com/member-questions/tag/academic-credit) - [academy development (1)](https://blog.lern.com/member-questions/tag/academy-development) - [accreditation (1)](https://blog.lern.com/member-questions/tag/accreditation) - [ad sales (1)](https://blog.lern.com/member-questions/tag/ad-sales) - [adult education instructors (1)](https://blog.lern.com/member-questions/tag/adult-education-instructors) - [advertising package (1)](https://blog.lern.com/member-questions/tag/advertising-package) - [assessment (1)](https://blog.lern.com/member-questions/tag/assessment) - [brand development (1)](https://blog.lern.com/member-questions/tag/brand-development) - [break even point (1)](https://blog.lern.com/member-questions/tag/break-even-point) - [brochure ratio (1)](https://blog.lern.com/member-questions/tag/brochure-ratio) - [brochure registration (1)](https://blog.lern.com/member-questions/tag/brochure-registration) - [brochure size (1)](https://blog.lern.com/member-questions/tag/brochure-size) - [budget spending (1)](https://blog.lern.com/member-questions/tag/budget-spending) - [business plan (1)](https://blog.lern.com/member-questions/tag/business-plan) - [business plan template (1)](https://blog.lern.com/member-questions/tag/business-plan-template) - [call center operations (1)](https://blog.lern.com/member-questions/tag/call-center-operations) - [call to action (1)](https://blog.lern.com/member-questions/tag/call-to-action) - [carrier route (1)](https://blog.lern.com/member-questions/tag/carrier-route) - [catalog organization (1)](https://blog.lern.com/member-questions/tag/catalog-organization) - [category titles (1)](https://blog.lern.com/member-questions/tag/category-titles) - [cateogrizing (1)](https://blog.lern.com/member-questions/tag/cateogrizing) - [certificates (1)](https://blog.lern.com/member-questions/tag/certificates) - [certification programs (1)](https://blog.lern.com/member-questions/tag/certification-programs) - [child abuse (1)](https://blog.lern.com/member-questions/tag/child-abuse) - [class evaluation (1)](https://blog.lern.com/member-questions/tag/class-evaluation) - [class listing (1)](https://blog.lern.com/member-questions/tag/class-listing) - [class size (1)](https://blog.lern.com/member-questions/tag/class-size) - [class title (1)](https://blog.lern.com/member-questions/tag/class-title) - [combined catalog (1)](https://blog.lern.com/member-questions/tag/combined-catalog) - [community businesses (1)](https://blog.lern.com/member-questions/tag/community-businesses) - [conference (1)](https://blog.lern.com/member-questions/tag/conference) - [consultation (1)](https://blog.lern.com/member-questions/tag/consultation) - [consulting and training (1)](https://blog.lern.com/member-questions/tag/consulting-and-training) - [contact hours (1)](https://blog.lern.com/member-questions/tag/contact-hours) - [contacts (1)](https://blog.lern.com/member-questions/tag/contacts) - [content marketing (1)](https://blog.lern.com/member-questions/tag/content-marketing) - [contract training assistant (1)](https://blog.lern.com/member-questions/tag/contract-training-assistant) - [copywriting (1)](https://blog.lern.com/member-questions/tag/copywriting) - [cost of doing businnes (1)](https://blog.lern.com/member-questions/tag/cost-of-doing-businnes) - [cost recovery (1)](https://blog.lern.com/member-questions/tag/cost-recovery) - [course certification (1)](https://blog.lern.com/member-questions/tag/course-certification) - [course credits (1)](https://blog.lern.com/member-questions/tag/course-credits) - [course limits (1)](https://blog.lern.com/member-questions/tag/course-limits) - [course lists (1)](https://blog.lern.com/member-questions/tag/course-lists) - [course survey (1)](https://blog.lern.com/member-questions/tag/course-survey) - [cover photo (1)](https://blog.lern.com/member-questions/tag/cover-photo) - [cultural diversities (1)](https://blog.lern.com/member-questions/tag/cultural-diversities) - [custom training (1)](https://blog.lern.com/member-questions/tag/custom-training) - [customer database (1)](https://blog.lern.com/member-questions/tag/customer-database) - [customer management (1)](https://blog.lern.com/member-questions/tag/customer-management) - [customized training (1)](https://blog.lern.com/member-questions/tag/customized-training) - [demographic (1)](https://blog.lern.com/member-questions/tag/demographic) - [digital divide (1)](https://blog.lern.com/member-questions/tag/digital-divide) - [direct and indirect costs (1)](https://blog.lern.com/member-questions/tag/direct-and-indirect-costs) - [direct mail (1)](https://blog.lern.com/member-questions/tag/direct-mail) - [distribution services (1)](https://blog.lern.com/member-questions/tag/distribution-services) - [domain name (1)](https://blog.lern.com/member-questions/tag/domain-name) - [drop down (1)](https://blog.lern.com/member-questions/tag/drop-down) - [eMarketing for lifelong learning programs (1)](https://blog.lern.com/member-questions/tag/emarketing-for-lifelong-learning-programs) - [early bird discount (1)](https://blog.lern.com/member-questions/tag/early-bird-discount) - [economic impact (1)](https://blog.lern.com/member-questions/tag/economic-impact) - [email contacts (1)](https://blog.lern.com/member-questions/tag/email-contacts) - [employee productivity (1)](https://blog.lern.com/member-questions/tag/employee-productivity) - [enrichment (1)](https://blog.lern.com/member-questions/tag/enrichment) - [equipment (1)](https://blog.lern.com/member-questions/tag/equipment) - [estimates (1)](https://blog.lern.com/member-questions/tag/estimates) - [evaluation form (1)](https://blog.lern.com/member-questions/tag/evaluation-form) - [event management (1)](https://blog.lern.com/member-questions/tag/event-management) - [exam questions (1)](https://blog.lern.com/member-questions/tag/exam-questions) - [expense reduction (1)](https://blog.lern.com/member-questions/tag/expense-reduction) - [faculty portfolio (1)](https://blog.lern.com/member-questions/tag/faculty-portfolio) - [fees (1)](https://blog.lern.com/member-questions/tag/fees) - [financial aid (1)](https://blog.lern.com/member-questions/tag/financial-aid) - [financial benchmark (1)](https://blog.lern.com/member-questions/tag/financial-benchmark) - [financial formula (1)](https://blog.lern.com/member-questions/tag/financial-formula) - [fire department (1)](https://blog.lern.com/member-questions/tag/fire-department) - [focus group (1)](https://blog.lern.com/member-questions/tag/focus-group) - [follow up (1)](https://blog.lern.com/member-questions/tag/follow-up) - [funding (1)](https://blog.lern.com/member-questions/tag/funding) - [fundraising (1)](https://blog.lern.com/member-questions/tag/fundraising) - [gen y (1)](https://blog.lern.com/member-questions/tag/gen-y) - [global list (1)](https://blog.lern.com/member-questions/tag/global-list) - [google analytics (1)](https://blog.lern.com/member-questions/tag/google-analytics) - [half life course (1)](https://blog.lern.com/member-questions/tag/half-life-course) - [health (1)](https://blog.lern.com/member-questions/tag/health) - [healthcare (1)](https://blog.lern.com/member-questions/tag/healthcare) - [hiring (1)](https://blog.lern.com/member-questions/tag/hiring) - [host header (1)](https://blog.lern.com/member-questions/tag/host-header) - [how to do the marketing (1)](https://blog.lern.com/member-questions/tag/how-to-do-the-marketing) - [inactive member (1)](https://blog.lern.com/member-questions/tag/inactive-member) - [incentives (1)](https://blog.lern.com/member-questions/tag/incentives) - [income (1)](https://blog.lern.com/member-questions/tag/income) - [income percentages (1)](https://blog.lern.com/member-questions/tag/income-percentages) - [information specialist (1)](https://blog.lern.com/member-questions/tag/information-specialist) - [instructor agreement (1)](https://blog.lern.com/member-questions/tag/instructor-agreement) - [instructor cancellation (1)](https://blog.lern.com/member-questions/tag/instructor-cancellation) - [instructor evaluation (1)](https://blog.lern.com/member-questions/tag/instructor-evaluation) - [instructor manuals (1)](https://blog.lern.com/member-questions/tag/instructor-manuals) - [instructor recruiting (1)](https://blog.lern.com/member-questions/tag/instructor-recruiting) - [instructor retaining (1)](https://blog.lern.com/member-questions/tag/instructor-retaining) - [instructor training (1)](https://blog.lern.com/member-questions/tag/instructor-training) - [insurance (1)](https://blog.lern.com/member-questions/tag/insurance) - [international marketing (1)](https://blog.lern.com/member-questions/tag/international-marketing) - [job title (1)](https://blog.lern.com/member-questions/tag/job-title) - [just in time marketing (1)](https://blog.lern.com/member-questions/tag/just-in-time-marketing) - [keywords (1)](https://blog.lern.com/member-questions/tag/keywords) - [late fee (1)](https://blog.lern.com/member-questions/tag/late-fee) - [learner authentication (1)](https://blog.lern.com/member-questions/tag/learner-authentication) - [learning diversities (1)](https://blog.lern.com/member-questions/tag/learning-diversities) - [learning objectives (1)](https://blog.lern.com/member-questions/tag/learning-objectives) - [leisure guide (1)](https://blog.lern.com/member-questions/tag/leisure-guide) - [liability (1)](https://blog.lern.com/member-questions/tag/liability) - [lifelong learning best practices (1)](https://blog.lern.com/member-questions/tag/lifelong-learning-best-practices) - [live chat (1)](https://blog.lern.com/member-questions/tag/live-chat) - [loyalty programs (1)](https://blog.lern.com/member-questions/tag/loyalty-programs) - [mailing list service (1)](https://blog.lern.com/member-questions/tag/mailing-list-service) - [management development (1)](https://blog.lern.com/member-questions/tag/management-development) - [market saturation (1)](https://blog.lern.com/member-questions/tag/market-saturation) - [marketing functionality (1)](https://blog.lern.com/member-questions/tag/marketing-functionality) - [marketing plan (1)](https://blog.lern.com/member-questions/tag/marketing-plan) - [marketing software (1)](https://blog.lern.com/member-questions/tag/marketing-software) - [material fee (1)](https://blog.lern.com/member-questions/tag/material-fee) - [membership (1)](https://blog.lern.com/member-questions/tag/membership) - [millenials (1)](https://blog.lern.com/member-questions/tag/millenials) - [mission statement (1)](https://blog.lern.com/member-questions/tag/mission-statement) - [mobile marketing (1)](https://blog.lern.com/member-questions/tag/mobile-marketing) - [needs assessment checklist (1)](https://blog.lern.com/member-questions/tag/needs-assessment-checklist) - [net profit (1)](https://blog.lern.com/member-questions/tag/net-profit) - [non compete (1)](https://blog.lern.com/member-questions/tag/non-compete) - [non profit (1)](https://blog.lern.com/member-questions/tag/non-profit) - [non-profits (1)](https://blog.lern.com/member-questions/tag/non-profits) - [occupation (1)](https://blog.lern.com/member-questions/tag/occupation) - [online assessment (1)](https://blog.lern.com/member-questions/tag/online-assessment) - [online banking (1)](https://blog.lern.com/member-questions/tag/online-banking) - [online pay (1)](https://blog.lern.com/member-questions/tag/online-pay) - [online program (1)](https://blog.lern.com/member-questions/tag/online-program) - [parks & rec (1)](https://blog.lern.com/member-questions/tag/parks-rec) - [participant evaluation (1)](https://blog.lern.com/member-questions/tag/participant-evaluation) - [participation (1)](https://blog.lern.com/member-questions/tag/participation) - [payment policies (1)](https://blog.lern.com/member-questions/tag/payment-policies) - [percentages (1)](https://blog.lern.com/member-questions/tag/percentages) - [photo caption (1)](https://blog.lern.com/member-questions/tag/photo-caption) - [planning (1)](https://blog.lern.com/member-questions/tag/planning) - [planning checklist (1)](https://blog.lern.com/member-questions/tag/planning-checklist) - [police department (1)](https://blog.lern.com/member-questions/tag/police-department) - [policies (1)](https://blog.lern.com/member-questions/tag/policies) - [post secondary education (1)](https://blog.lern.com/member-questions/tag/post-secondary-education) - [postcard mailing (1)](https://blog.lern.com/member-questions/tag/postcard-mailing) - [print media (1)](https://blog.lern.com/member-questions/tag/print-media) - [printer (1)](https://blog.lern.com/member-questions/tag/printer) - [privacy laws (1)](https://blog.lern.com/member-questions/tag/privacy-laws) - [procedures (1)](https://blog.lern.com/member-questions/tag/procedures) - [production costs (1)](https://blog.lern.com/member-questions/tag/production-costs) - [productivity (1)](https://blog.lern.com/member-questions/tag/productivity) - [profitability (1)](https://blog.lern.com/member-questions/tag/profitability) - [program areas (1)](https://blog.lern.com/member-questions/tag/program-areas) - [program assessment (1)](https://blog.lern.com/member-questions/tag/program-assessment) - [program coordinator (1)](https://blog.lern.com/member-questions/tag/program-coordinator) - [program costs (1)](https://blog.lern.com/member-questions/tag/program-costs) - [project management (1)](https://blog.lern.com/member-questions/tag/project-management) - [registration fee (1)](https://blog.lern.com/member-questions/tag/registration-fee) - [reimbursement (1)](https://blog.lern.com/member-questions/tag/reimbursement) - [reorganization (1)](https://blog.lern.com/member-questions/tag/reorganization) - [repeat courses (1)](https://blog.lern.com/member-questions/tag/repeat-courses) - [reporting structure (1)](https://blog.lern.com/member-questions/tag/reporting-structure) - [response rate (1)](https://blog.lern.com/member-questions/tag/response-rate) - [retention (1)](https://blog.lern.com/member-questions/tag/retention) - [return customer rate (1)](https://blog.lern.com/member-questions/tag/return-customer-rate) - [revenue margins (1)](https://blog.lern.com/member-questions/tag/revenue-margins) - [salary ranges (1)](https://blog.lern.com/member-questions/tag/salary-ranges) - [sales calls (1)](https://blog.lern.com/member-questions/tag/sales-calls) - [sales kit (1)](https://blog.lern.com/member-questions/tag/sales-kit) - [satisfaction guarantee (1)](https://blog.lern.com/member-questions/tag/satisfaction-guarantee) - [series (1)](https://blog.lern.com/member-questions/tag/series) - [social media link (1)](https://blog.lern.com/member-questions/tag/social-media-link) - [social media policy (1)](https://blog.lern.com/member-questions/tag/social-media-policy) - [special needs (1)](https://blog.lern.com/member-questions/tag/special-needs) - [specs (1)](https://blog.lern.com/member-questions/tag/specs) - [sponsorship guidelines (1)](https://blog.lern.com/member-questions/tag/sponsorship-guidelines) - [sponsorship packages (1)](https://blog.lern.com/member-questions/tag/sponsorship-packages) - [state funding (1)](https://blog.lern.com/member-questions/tag/state-funding) - [success rates (1)](https://blog.lern.com/member-questions/tag/success-rates) - [supervisors (1)](https://blog.lern.com/member-questions/tag/supervisors) - [support staff (1)](https://blog.lern.com/member-questions/tag/support-staff) - [survey results (1)](https://blog.lern.com/member-questions/tag/survey-results) - [surveys (1)](https://blog.lern.com/member-questions/tag/surveys) - [tag lines (1)](https://blog.lern.com/member-questions/tag/tag-lines) - [talent management (1)](https://blog.lern.com/member-questions/tag/talent-management) - [teacher (1)](https://blog.lern.com/member-questions/tag/teacher) - [team building (1)](https://blog.lern.com/member-questions/tag/team-building) - [tech schools (1)](https://blog.lern.com/member-questions/tag/tech-schools) - [technology (1)](https://blog.lern.com/member-questions/tag/technology) - [teens (1)](https://blog.lern.com/member-questions/tag/teens) - [template (1)](https://blog.lern.com/member-questions/tag/template) - [testimonials (1)](https://blog.lern.com/member-questions/tag/testimonials) - [topic listing (1)](https://blog.lern.com/member-questions/tag/topic-listing) - [trainer information (1)](https://blog.lern.com/member-questions/tag/trainer-information) - [training competencies (1)](https://blog.lern.com/member-questions/tag/training-competencies) - [training outcomes (1)](https://blog.lern.com/member-questions/tag/training-outcomes) - [utilities (1)](https://blog.lern.com/member-questions/tag/utilities) - [value (1)](https://blog.lern.com/member-questions/tag/value) - [value of community education (1)](https://blog.lern.com/member-questions/tag/value-of-community-education) - [vision statement (1)](https://blog.lern.com/member-questions/tag/vision-statement) - [visual concept (1)](https://blog.lern.com/member-questions/tag/visual-concept) - [website format (1)](https://blog.lern.com/member-questions/tag/website-format) - [workshop (1)](https://blog.lern.com/member-questions/tag/workshop) - [youth catalog (1)](https://blog.lern.com/member-questions/tag/youth-catalog) - [youth programming (1)](https://blog.lern.com/member-questions/tag/youth-programming) [see all](https://blog.lern.com/member-questions/creating-new-programs#) ### LATEST NEWS Ideal Programming Percentages Brendan Marsello How to pay online instructors Julie Coates Q&A Julie Coates Contract Sales Commissions Jordan Kivley CE Benchmarks Jordan Kivley [Tweets by @LernUpdates](https://twitter.com/LernUpdates) [LERN Club Sign-In](http://beta.lern.org/club/)