Questions

Class Programming

May 24, 2018 9:27:47 PM
by Jordan Kivley |

Q: Can you point me toward any articles or information regarding the pros of having a sale team  who work in a different job role than the actual program develop people?

A: A. Class programming is timeline-based, thus a person who is selling and class programming will always defer to class programming when his/her plate gets full.

B. The best salespeople are not subject-matter experts, thus a class programmer who is focused on one or more areas of class programming is not the best person to sell just because he/she is a subject-matter expert.

C. Contracts are sold differently from open enrollment classes, thus the skill sets are different selling an individual and a company.

D. Closing a new client can take up to 12 months, thus time needs to be spent developing a relationship creating the need to dedicate time to contract sales and not split the time with another responsibility.

E. Ideally a revenue generator should be generating 6-20 times his/her salary. If this can be done while handling both responsibilities, then the person is probably pretty unique.

We have some additional information from LERN publications that I can send you, and our Contract Training Senior Consultant, Julia King Tamang, will be writing an article on this topic that I will be sure to send to you.

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