Q: Does LERN have any information on the startup, development and maintenance of a Customer Loyalty Program? We are looking to initiate one here at our Recreation Center and figuring why reinvent the wheel I thought I might ask LERN and see what they know within their knowledge base and library of resources.
A: The Go Card program in San Ramon, CA. is a one example of a Loyalty Program.
Steve Piersol has been administering the program and may be able to share his experience and direct you to other resources. You can reach him at
at 1-925-973-3208.