Q: I attended a LERN training within our department and we focused on 30 Strategies for Operations. One of them was about FAQ's. Can you share more info about this as my staff cannot get themselves around the questions to respond to. I have a few but want more. Can you assist me?
A: Laura, I have attached a file for your use, as well.
http://media.lern.org/webinars/30-best-operations-strategies.doc