--- title: Member Questions | surveying description: surveying | --- [LERN Club Sign-In](http://beta.lern.org/club/) [![lern-logo.png](https://blog.lern.com/hubfs/June-folder/lern-logo.png "lern-logo.png")](http://lern.org) ** # Questions ## [Customer Satisfaction Surveys](https://blog.lern.com/member-questions/customer-satisfaction-surveys) Sep 13, 2019 8:45:22 PM by Jordan Kivley | **Q: **We are trying to change our Customer Satisfaction Survey process (class evaluations) and to add periodic surveys to elicit broader program feedback. Currently our class surveys are hard copy, then someone has to collect and type up all the feedback and the instructor as well.. ## [New Course Survey](https://blog.lern.com/member-questions/new-course-survey) May 7, 2019 4:11:01 AM by Jordan Kivley | **Q: **Do you happen to have a nice example of a new course survey that you can share? It could be just a short 3 question survey. Below is an example of the information we wish to collect. I just want to see if there is a better way that I can do this survey. Adult Education.. ## [Creating Surveys](https://blog.lern.com/member-questions/creating-surveys) Aug 3, 2018 5:44:36 PM by Jordan Kivley | **Q:** At our school we are being asked to create a survey for several departments. I can see that you have several resources like the book on needs assessment and the webinar. I wondered about if the webinar is available at this point. Also is there any other conversations about.. ## [Community Needs](https://blog.lern.com/member-questions/community-needs) May 24, 2018 10:00:45 PM by Jordan Kivley | **Q:** I am in the process of setting up a continuing education division at my institution. I have an extremely small existing list of customers. I am looking to do a comprehensive survey of community members to identify CE needs. Do you have a sample survey or can you direct me to.. ## [Class Survey](https://blog.lern.com/member-questions/class-survey) May 24, 2018 8:37:34 PM by Jordan Kivley | **Q: **We would like to incorporate a class survey form (like survey monkey) in our website, and as a link we can include on receipt (and perhaps we can send an automatic response after the class is over.)Do you have recommendations on a survey form or do you recommend we use survey.. ## [Getting Customer Feedback](https://blog.lern.com/member-questions/getting-customer-feedback) May 13, 2018 5:27:02 PM by LERN | Q: I am just in the process of program planning for our new education calendar and wanted to implement the concept you suggested which was to survey our customers now that we have had our brainstorm session and our focus group review the potential titles. I am just on the LERN.. ## [Satisfaction Survey](https://blog.lern.com/member-questions/satisfaction-survey) May 13, 2018 1:39:48 PM by LERN | Q. [We would like to send out a survey to our Informal Classes customers that have only taken one class with us to ask, in the best way possible, why they have not come back to take a class with us again.  We would like to find out why they are not repeat customers. A: I have..](http://media.lern.org/webinars/Satisfaction-Survey.docx) ## [Creating a Community Survey](https://blog.lern.com/member-questions/creating-a-community-survey) May 13, 2018 12:45:43 AM by Julie Coates | Q. LERN suggests to survey our best customers... do you have any survey question examples that I can follow to build my survey? ## [Software for Creating Surveys](https://blog.lern.com/member-questions/software-for-creating-surveys) May 13, 2018 12:37:55 AM by LERN | Q: Are there any other survey/evaluation data collection software sites out there other than Survey Monkey and for less money? 2.      Any articles you can send me as to how to assemble your own survey and/or evaluation instrument to be used for recreational/educational classes? 3... ## [How to Write Course Evaluations](https://blog.lern.com/member-questions/how-to-write-course-evaluations) May 12, 2018 5:19:49 PM by LERN | Q: If I recall correctly, a main goal for surveys is to make sure it is brief? Maybe you have some input for me as I try to figure the best way to survey for the following information- We offer and Emergency Medical Service two day conference at one of our campuses. I have set.. 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