Questions

Community Education Program Percentages

May 23, 2018 12:37:34 AM
by Jordan Kivley |
Q: Can LERN assist with the following information for community education program?

1.) what % of classes in the catalogue should be a new offering

2.) a good percentage of total number of classes offered vs held.

A: Here are the LERN benchmarks for CE classes:

Overall Cancellation Rate. 15-25%

New Course Only Cancellation Rate. 30-50%.

Repeat Rate. 30-50%.

Average Number of Students Refunded per Cancelled Course = 3 or less

New Course offerings should not be more than 30% of courses

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