Q: I’m hoping to find out some benchmarks for class cancellations.
A: Here are the LERN benchmarks for CE classes:
Overall Cancellation Rate. 15-25%
New Course Only Cancellation Rate. 30-50%.
Repeat Rate. 30-50%.
Average Number of Students Refunded per Cancelled Course = 3 or less
Please let us know if you need additional information on benchmarks.