--- title: Member Questions | Jordan Kivley (2) description: (2) --- [LERN Club Sign-In](http://beta.lern.org/club/) [![lern-logo.png](https://blog.lern.com/hubfs/June-folder/lern-logo.png "lern-logo.png")](http://lern.org) ** # Questions ## Jordan Kivley ### Recent Posts ## [Instructor Variable Rates](https://blog.lern.com/member-questions/instructor-variable-rates) Sep 13, 2019 9:02:09 PM by Jordan Kivley | **Q:** One urgent need I have is some information/justification on why we need flexibility to pay non-credit instructors at variable rates. We are once again being "mandated" by HR to pay all non-credit instructors the adjunct credit rate regardless of course taught or credentials.. ## [Commission Pay](https://blog.lern.com/member-questions/commission-pay) Sep 13, 2019 8:59:55 PM by Jordan Kivley | Q: Do you have any information about commission pay for their contract teachers? A: Typically, teachers are not paid a commission. They are paid either a flat rate, a percentage of income, or, in some cases hourly, which we do not recommend. If your teachers also do sales, then.. ## [Online Course Evaluation](https://blog.lern.com/member-questions/online-course-evaluation) Sep 13, 2019 8:58:05 PM by Jordan Kivley | **Q:** I am in need of an evaluation form to evaluate the quality of our online course productions. Can you help me with this? ## [Online Learning](https://blog.lern.com/member-questions/online-learning) Sep 13, 2019 8:56:41 PM by Jordan Kivley | **Q: **I would like to know if you can advise me on online learning. Can you tell me the trends in online learning and how we might focus our classes to support students who want to learn online? ## [Training Outcomes](https://blog.lern.com/member-questions/training-outcomes) Sep 13, 2019 8:55:35 PM by Jordan Kivley | **Q: **We have a company that has asked our company to work on determining training outcomes and competencies based on specialized training this company offers to their employees. The company is not asking us to create the training, they already have it, but what I think they want.. ## [REfund Policy](https://blog.lern.com/member-questions/refund-policy) Sep 13, 2019 8:54:11 PM by Jordan Kivley | **Q: **We are members of LERN and are thinking about changing our refund policy. Below is our present one and possible new one. I wanted to check with someone from LERN first to see if I was missing anything. Refunds If you cancel at least 3 days prior to workshops or series, you.. ## [Live Chat Service](https://blog.lern.com/member-questions/live-chat-service) Sep 13, 2019 8:52:56 PM by Jordan Kivley | **Q: **I was wondering too if you can give me some information about the live chat service you offer on the web. Do you recommend it what does it cost..who is answering it? ## [Women Returning to Workforce](https://blog.lern.com/member-questions/women-returning-to-workforce) Sep 13, 2019 8:52:00 PM by Jordan Kivley | **Q: **Does LERN have any information on best practices in programming and marketing for services for women returning to the workforce? ## [Instructor RAtes](https://blog.lern.com/member-questions/instructor-rates) Sep 13, 2019 8:50:30 PM by Jordan Kivley | **Q: **We’re trying to get a sense of what models are out there for paying eLearning instructors for development, delivery, administrative responsibilities (test correcting, paper review, etc) ## [Time Span Between Registration and Beginning of Courses](https://blog.lern.com/member-questions/time-span-between-registration-and-beginning-of-courses) Sep 13, 2019 8:49:11 PM by Jordan Kivley | **Q:** What’s the optimal time between when registration starts and when courses begin? 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