It takes as many resources to set up a successful program as one that fails. Needs assessments help you 
focus on the important issues that will improve your success rate. Learn what conversations to have with your customers to make the biggest difference.
The webinar will be held at 2 p.m. ET, 1 p.m. CT on Tuesday Sept. 23. The cost is $89 for members and $99 for non-members. Click here to register now.
All LERN webinars are archived, and will be sent out to those who have pre-registered for the Webinar.
Your presenter, Fred Bayley, has been a popular speaker and presenter at LERN conferences for many years. A senior LERN leader for 15 years, he co-authored with Julie Coates a program analysis that led to our Program Review and Certification. From Forest City, North Carolina, Bayley has been in the field of lifelong learning for more than two decades. A practitioner who is also an energetic and friendly presenter, he is a highly rated facilitator.